Head of Host Broadcast Production – FIFA

About the job

Department: Broadcast & Media Operations

Employment Type: Permanent – Full Time

Location: Zurich

Description

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.

We are actively seeking a successor in anticipation of the upcoming retirement of the current position holder.

THE POSITION

FIFA tournaments are watched by billions of football fans around the world, who expect a high-quality viewing experience. Televising events of such magnitude is a massive undertaking in terms of technology, infrastructure, manpower and logistics. The Head of Host Broadcast Production is in charge of the development, planning and execution of the overall strategy for industry benchmark host broadcast productions, operations and services across all FIFA tournaments and events.

These are your key tasks:

  • Lead the process of defining FIFA’s production editorial, technical and operational philosophy, standards and guidelines
  • Lead the development and implementation of robust and cost-effective host broadcast production plans
  • Procure, contract and assume daily management of external host broadcast and graphics suppliers
  • Sustain the integration of FIFA football innovative technologies to enhance the game’s storytelling
  • Oversee the planning and delivery of venue host and unilateral broadcast facilities
  • Lead the site selection process as well as the design, planning, construction, operation and dismantling of international broadcast centers
  • Conduct the design, setup and operation of signal transmission processes, enabling global distribution of live content
  • Implement robust broadcast security measures
  • Ensure development and execution of contingency plans to handle technical emergencies, with a view to seamless content delivery
  • Ensure best practices and implementation of key learnings across events
  • Benchmark other sport broadcasts and keep up to date with industry developments and trends
  • Support the media partnership department in building and maintaining strong relationships with media rights licensees
  • Work closely with the departments responsible for digital and non-live content production and delivery, identify synergies and ensure seamless integration
  • Oversee and manage the host broadcast production department
  • Produce and manage broadcast production budgets, forecasts and reports

YOUR PROFILE

We work hard at FIFA.

We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

  • Master’s degree or similar higher education in broadcast production or related fields
  • Significant experience at a senior level managing broadcast productions for major global sports properties
  • Strong awareness of broadcast production, operations, technology and content delivery workflows
  • Good knowledge of international industry players across the entire broadcast production chain
  • Capacity to collaborate with diverse internal and external stakeholders, ensuring seamless cooperation
  • Capacity to break new ground, look for unchartered territories and produce fresh ideas
  • Fluent in English, any other FIFA language is an asset

Perks & Benefits

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:

  • Health and fitness: Regular football sessions for all abilities, plus on-site gym.
  • Home office: Up to two days of home office per week if work permits and home office allowance for all.
  • Language courses: Offered to all staff to aid personal and professional growth.
  • Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
  • Pension: Flexible pension benefits with generous employer contributions.
  • Relocation assistance: A dedicated team will be on hand to support your relocation.
  • Sustainability: We support all employees using public transport.
  • Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
  • Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

Grant Support Executive – Football Foundation

£24,000-£26,000 (dependent on skills and experience) plus generous benefits

Opportunities for full-time permanent roles

Location – Hybrid working split between the Foundation’s office in London and home.

We are the Football Foundation – the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

To help us with this important mission, we currently have vacancies for Grant Support Executives. Our Grant Support Executives form part of a pro-active, centralised function who support each other and work together to deliver the greatest impact wherever it’s needed the most. 

The role includes carrying out the assessment of capital and revenue grants; preparing and formatting assessment reports, drafting offer letters, processing claims and ensuring key information is captured within internal systems; connecting with applicants to arrange monitoring and evaluation meetings; and working together as part of a united team to provide administrative support across the Foundation – always delivering high levels of customer service. 

About the Football Foundation

Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone. 

The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place. 

What are we looking for?

We would love to hear from you if you have an understanding of grant application processes and governance, coupled with knowledge of how sport can be used for community benefit. You will also need experience of working with office administration systems, delivering effective administration support to a varied team, and communicating with colleagues and customers remotely. 

We’re looking for a team player with a keen attention to detail and strong organisational skills who takes pride in delivering excellent customer and administrative service. 

You don’t need to follow football to apply, but it is expected that you appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £24,000 – £26,000 per annum, dependent on relevant skills and experience. 

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment 

We request that all applicants complete our equal opportunities form as part of the application process. This anonymous and confidential form helps the Football Foundation to build up a picture of who is applying to join the organisation, and to monitor progress in this area. The link to complete this is in the application process. 

The Football Foundation is committed to, and values the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs@footballfoundation.org.uk

How do I apply?

To apply, please follow the steps outlined below:

  1. Please send the following to jobs@footballfoundation.org.uk
  • CV
  • Cover letter – please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying. 

The closing date for applications is: midday Wednesday 31 January 2024. 

First interviews are currently scheduled for week commencing 5 February.

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply. 

Head of Strategic Projects – Bundesliga

Bundesliga International GmbH  is a wholly owned subsidiary of DFL Deutsche Fußball Liga GmbH and is responsible for the global marketing of the commercial rights owned by Bundesliga. The Regional Head Office APAC in Singapore  was established 2012, the first European football league to open a base in the Asia Pacific region. Since then, the team has been working hard to develop the Bundesliga’s footprint in Asia. The office also functions as a port to Asia for the whole league – many Bundesliga clubs followed our footstep and opened offices abroad. The league’s growth is further illustrated by the opening of a representative office in Beijing, China. The team is determined to build on the Bundesliga’s strong connections to Asia over the coming years.

To support and continue expanding the company successfully, we are seeking for our Singapore office for the next possible date a qualified

Head of Strategic Projects (m/f/d)

Your tasks:

  • Identify, plan and implement new strategic projects with significant impact on the value of the Bundesliga in the APAC market
  • Serving as the interface between all parties and stakeholders being involved in such strategic projects (DFL, Clubs, media partners, local clubs, associations and authorities etc)
  • Business development of Bundesliga football/youth projects in APAC
  • Responsibility to execute Bundesliga football and government partnerships and strategic activities across APAC
  • Supporting implementation of partner driven friendlies of Bundesliga clubs in the APAC region
  • Responsible for expanding Bundesliga popularity and visibility across APAC, particularly in core markets in line with APAC market strategies
  • Project Management of Budget, Events, Promotion, Agency Management (responsible for selection & contracting of local agencies)
  • Establish and grow an excellent relationship to all existing partners and new potential governmental partners of Bundesliga in the region

Your profile:

  • Minimum qualification A-level/Diploma but Bachelor’s Degree in business, marketing, business administration, sport management, or comparable degree is preferred
  • Exceptional interpersonal and intercultural communication skills, and ability to manage internal and external stakeholders
  • Capable of leading and driving marketing projects to meet business objectives
  • Strong football, media and marketing expertise
  • Fluent command of English. Other language skills particularly German and/or local, Asian languages would be advantageous

Alongside enthusiasm for sport in general and football in particular, you should also demonstrate the following abilities:

  • Proven track record of driving exceptional pan-regional marketing campaigns and record of managing complex projects with multiple stakeholders to meet business or strategic objectives
  • Demonstrated ability to translate strategic initiatives into detailed operational plans
  • Exceptional interpersonal and intercultural communication skills
  • Able to work equally well individually and in a team setting
  • Ability to multitask while not impacting quality of work
  • High sense of responsibility to getting assignments and partnership executed on time

What we offer:

  • A workplace in the Bundesliga environment
  • Exiting and diverse scope in a growth region
  • The opportunity to work autonomously in an international organisation

The position is initially based on a two-year fixed contract.
Please apply with your complete curriculum vitae and covering letter stating the start date and your salary expectation exclusively by e-mail to:

team@dfl.de

Senior Brand Marketing Executive – Arsenal FC

About the job

The Role

We are looking for a Senior Brand Marketing Executive to join the brand and marketing team. The position is fast-paced and dynamic, playing a vital role in concepting and executing commercial campaigns, and amplifying the club’s brand voice globally through everything we do.

The role will focus on bringing Arsenal’s commercial partners marketing plans to life, supporting the brand marketing manager on the partner annual roadmap and day-to-day delivery of campaigns and activations.

Who We Are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

  • Supporting the team on the brand seasonal marketing plan to build the Arsenal brand.
  • Working to ensure all brand and marketing plans serve the club’s local & global supporter base.
  • Collaborating with key club stakeholders across brand-led projects and elevated club moments with a focus on partner integration.
  • Supporting the brand marketing manager across partner strategy, campaigns and activations, working closely with the Partnership Service team.
  • Delivering bespoke introductions and onboardings for partners to get to know Arsenal Football Club and our way of working.
  • Supporting end-to-end Partnership Development projects sharing required brand materials and any further pitch support from a marketing perspective where required.
  • Internal & external ambassador for Arsenal supporters, with a deep understanding of our club purpose, values and mindset and how this is applied to the work we do day-to-day.
  • Championing Partner Services and their respective partner objectives, bringing solutions and a clear process to the Marketing and Partnership Services teams.
  • Responsibility for the smooth running of any brand-led partner projects, taking ownership and initiative across administrative elements.
  • Developing a strong working relationship with key stakeholders and business functions, ensuring the wider business knows what the brand team do day-to-day and how we can support them.

What We Are Looking For

  • Established experience within a fast moving, consumer-led brand.
  • Deep rooted experience in stakeholder management across an organisation.
  • Proven ability to support team through internal protocols & processes.
  • Demonstrable experience of successful agency and/or internal creative process management.
  • Genuine understanding of the wider industry and culture to bring fresh ideas and progressive approaches to the football industry.
  • Ability to deliver aesthetically pleasing, on brand reports and presentations as needed.
  • Creative and innovation minded, always seeking to improve and add value.
  • Exceptional interpersonal skills, with ability to work with multiple stakeholders concurrently.
  • A pro-active approach with excellent organisational skills and strong team ethic.
  • Considered approach to projects with rational decision making drafted from insights & brand frameworks.
  • Knowledge and understanding of how a brand delivers progressive work, with diversity and inclusion at its core.

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

  • An exciting reward and recognition scheme
  • Generous holiday allowance which increases with your length of service
  • Great internal learning and development programmes
  • A flexible hybrid working model
  • Priority access to apply for match tickets
  • A competitive health and wellbeing benefits package
  • A leading Employee Assistance Programme
  • Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, we will offer you an interview if you meet the minimum criteria for a role. Please choose the option of a guaranteed interview on your application form. The information you share with us about your health or disability will not be used in recruitment decisions.

FIFA media rights tenders commence for Sub-Saharan Africa

FIFA has opened two separate tender processes for the media rights to the FIFA World Cup 26™ and FIFA Women’s World Cup 2027™ in Sub-Saharan Africa.

With qualifying for the FIFA World Cup 26 having commenced in Africa this month, entities in Sub-Saharan Africa are now invited to put forward their proposals to obtain the media rights for the tournament, which will be hosted in Canada, Mexico, and the USA. The 23rd edition of the FIFA World Cup™ will follow a new format, with a record 104 matches and double the number of knock-out stage matches.

With the tournament expanding to include a record 48 nations in 2026, the Confederation of African Football (CAF) will have a guaranteed nine representatives at the next FIFA World Cup. There also remains the possibility of a tenth African side sealing a place at the tournament, with one African nation guaranteed to advance to FIFA intercontinental play-off tournament.

The FIFA World Cup Qatar 2022™ was the best FIFA World Cup ever for African teams. Morocco made history by becoming the first African nation to reach the semi-finals of the tournament, Senegal advanced to the round of 16, while Cameroon, Ghana, and Tunisia each recorded group stage wins.

Interested parties are also invited to submit their proposals to broadcast the tenth edition of the FIFA Women’s World Cup™ in 2027. The host(s) of the FIFA World Cup 2027™ will be decided on 17 May 2024 by the FIFA Congress.

African teams made their mark on this year’s FIFA Women’s World Cup held in Australia and Aotearoa New Zealand, with three of Africa’s four representatives advancing to the knockout phase and all four winning a match for the first time in history. With the tournament having expanded to feature 32 teams in the group stage from 2023 onwards, African nations will continue to have strong representation at the FIFA Women’s World Cup as women’s football continues to grow.

Entities wishing to participate in either or both of the tender processes can request the invitations to tender (ITTs) by emailing SubSaharaMediaRights@fifa.org.

The bid submission deadline in each case is 11:00 CET on Wednesday, 13 December 2023.

Through the sale of media rights for its tournaments, FIFA generates income which is essential to support and develop football around the world, including through the FIFA Forward Development Programme.

Web Writer – Chelsea FC

About the job

Job Title – Web Writer

Location – Stamford Bridge and Cobham Training Ground

Hours – 6 Month FTC – 35 hours a week (Any 5 of 7)

About Us:

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club’s founding in 1905. Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women’s and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you’re motivated and want to help us win more trophies, you’ve got a place here at Chelsea!

What We’re Looking For:

Chelsea FC are looking for a Web Writer to help with producing and delivering editorial content for Chelsea FC’s official website and app for our global audience.

Brief description and duties:

  • Produce engaging editorial content for our owned channels – specifically the official website but also the official app – to help shape the story around Chelsea, including our Men’s, Women’s and Academy teams.
  • Contribute to the day-to-day editorial output on the club’s official website and app that is suited for our global audience.
  • Work with the editorial team to provide best-in-class written content, including collaboration with other content teams and departments within the business.
  • Interview Men’s, Women’s and Academy players for wide-ranging content pieces to be published on official Chelsea channels.
  • Report on pre- and post-match manager press conferences, with the focus on reporting the Chelsea news first and accurately.
  • Provide leading coverage of home and away fixtures for the Men’s and Women’s teams, with a club-focused approach to reporting.
  • Produce data-focused written content pieces before and after Men’s and Women’s matches.
  • Create in-depth feature pieces that tell important stories around Chelsea and our respective teams.
  • Identify news stories that could be used as content on Chelsea channels.
  • Proactively seek new opportunities for content across the club’s media output.
  • Deliver on Partner and Commercial campaigns as required.
  • Work Men’s and some Women’s games, both home and away on a rota basis, including some European and global travel where required.

Must Haves/qualified by demonstrable experience to the level required:

  • Degree in a relevant field or NCTJ qualification.
  • Previous experience in professional football media would be preferred.
  • Excellent writing skills.
  • Experience of working effectively within strict deadlines and in a fast-paced media environment, demonstrating strong proof reading and researching skills.
  • Highly-capable writer for a variety of purposes and audiences.
  • Experience in dealing with high-profile personalities.
  • Comprehensive understanding of digital media and a strong knowledge of professional football.
  • Able to deal with sensitive situations tactfully and maintain confidentially at all times.
  • Experience working on cultural and brand campaigns.
  • Ability to work using own initiative and as part of a team.
  • Confident communicator.

Nice to Haves:

  • Previous experience in professional football media would be preferred.

What We Offer:

https://chelseafc.pagetiger.com/benefits2223

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

Partnerships Project Manager – Manchester United

About the job
Location: Manchester

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition.

Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far?

The Purpose

To work closely with the Partnerships Director (PD) and Associate Partnerships Director (APD) and the Planning and Performance team, the PPM will be responsible for creating and delivering the partnership marketing plan for several partners, ensuring that activations perform effectively in-line with partnership objectives, delivered on time and within budget. The focus is on understanding partner objectives and campaign execution whilst reporting tangible results, and ensuring contractual rights are utilised.

The Role

Own the responsibility of every aspect of day-to-day partnership delivery (e.g., writing briefs, presentations, emails, status calls, reporting, creative approval, rights delivery, admin etc.)
Clearly define partnership objectives with the partner and ensure that these are understood by the partnerships team.
Plan delivery of the marketing plan, driving high standards of execution and performance.
Management of partners sponsorship rights with the club and ensuring that these rights are fully utilised by the partner.
Management and accountability of partner budgets.
Monitor performance at both campaign and partner level to ensure that acquisition, revenue, and expense targets are met.
Provide monthly timely and insightful reporting on the relevant partner product/brand portfolios.
Ensure timely delivery of compelling and insightful case studies.
Be well tuned into partner industry trends and keep abreast of any relevant legislation, regulatory requirements, and codes of practice as they apply to partner promotions, activations and campaigns.

The Person

Strategic brand experience across a range of blue chip brands/clients.
Successful track record in managing third party business relationships.
Creative and dynamic with sound knowledge of all marketing platforms including digital/social.
Able to influence, persuade, and negotiate at a senior level.
Able to build trusting, strategic and senior relationships with people.
Self-motivated and goal oriented.
Strong team player – maintains energy and momentum within the team.
Able to innovate and lead change.
Commercially astute and strategically sound; analytical, sees the big picture, long term. planning and organisation skills.
Comfortable handling own operational workload.
Passion for detail – impeccable standards. ‘Greatness’ is the essence of Manchester United.
Graduate level education.
Experience working with international, blue-chip brands, partnerships and global markets would be beneficial (but not essential).

If you would like to join the team and be part of our mission, to win the United way, please submit your application by Wednesday 22nd November 2023.

Manchester United endeavour to respond to all job applications, however as we receive a high volume of applications this may not always be possible.

We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.

Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.

Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces.

Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.

Head of Supporter Engagement – Tottenham Hotspur FC

About the job

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London.

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son, and Harry Kane.

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts, and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk.

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

  • A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.
  • A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.
  • Commercial partnerships with globally recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company.
  • A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040.
  • An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health, and social inclusion programmes.

The Club is seeking a Head of Fan Engagement to help deliver an industry leading approach to supporter engagement.

Due to the nature of the industry and this role you may be required to work outside of normal working hours including evenings, weekends, and bank holidays.

JOB PURPOSE:

To deliver an industry leading approach and the highest level of fan engagement and supporter representation.

KEY RESPONSIBILITIES:

  • Deliver supporter engagement strategies for supporters of the men’s and women’s teams.
  • Ensure the Club meets and exceeds the compliance requirements of the Premier League’s new Fan Engagement Standard.
  • Oversee the Club’s administration of the Fan Advisory Board, providing a diverse and representative forum that is the primary means for the Club to engage with supporters on strategic issues.
  • Lead on supporter group stakeholder management with Tottenham Hotspur Supporters’ Trust, Proud Lilywhites, SpursAbility, SpursREACH, THFC Flags, Tottenham Women Supporters’ Club.
  • Lead on internal stakeholder management for supporter engagement with colleagues from Catering, Communications, Marketing, PR, Safety, Supporter Experience and Ticketing.
  • Lead on external stakeholder management for supporter engagement with the Football Supporters’ Association, Kick It Out, Premier League and UEFA.
  • Drive the Club’s equality, diversity, and inclusion work as a Staff Equality Lead, with particular focus on the Premier League Equality, Diversity, and Inclusion Standard.
  • Create and deliver fan campaigns to ensure the best matchday atmosphere in the Premier League.
  • Lead on fan education and behavioral initiatives in partnership with relevant stakeholders and oversee the Club’s Sanctions and Banning policy.
  • Perform the mandatory role of the Supporter Liaison Officer.
  • Manage the Supporter Liaison Executive in the delivery of match focused workstreams and work with them to ensure a team member is a point of liaison at every home and away match.
  • Lead on communications around fan activations and campaigns delivered by the Club.
  • Deliver Club support for key fan events throughout the year including, where relevant, attendance from players, Ambassadors and Board members.

PERSONAL ATTRIBUTES:

  • Thinks ahead, generates innovative ideas.
  • Values and respects others, builds relationships, collaborates, and is committed to the principles of equality, diversity, and inclusion.
  • Gets things done, delivers to highest of standards, takes responsibility.
  • Strong communication (written and verbal) and relationship-building skills.
  • Highly organised, proactive, and self-sufficient with strong attention to detail
  • Capable of dealing with difficult supporter-facing situations with sensitivity and professionalism
  • Supportive of colleagues and eager to contribute to the team’s success.
  • Has a personal understanding and appreciation of supporting a professional football club.

SKILLS AND EXPERIENCE

  • Clear, engaging, and responsive written and verbal communication skills
  • Ability to project a professional image and build rapport with supporters and internal and external stakeholders of all seniority levels.
  • Understanding and knowledge of supporter engagement, specifically in relation to the football industry
  • Understanding and knowledge of customer experience principles, particularly in an entertainment venue context
  • Strong problem-solving skills
  • IT literate, with excellent knowledge of Microsoft Office suite

Sports Marketing Analytics Manager – Manchester United

About the job

Location: London

At Manchester United our aim is to Win the United Way – and the quality of our behind-the scenes team sets us apart from the competition.

Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent training, with recognition and rewards for the part each individual plays. Sounding good so far?

Alliances & Partnerships

Supporting our ambitions on and off the pitch by growing our revenues as a club. Working with businesses and organisations across the world, this team aims to develop and deliver long-term corporate alliances and the most measurably effective partnerships in sport.

The Purpose

The Sports Marketing Analytics Manager will own the robust measurement program that allows the Club to capture and demonstrate industry-leading marketing effectiveness to its global portfolio of commercial Partners.

The Role

  • The role serves as an active advisor to Partnership Directors and the Planning team who are responsible for the success of the Partnerships and ultimately working towards successful renewal outcomes.
  • The role will focus on building measurement solutions that enable partnership objectives to be measured using a variety of third-party and in-house bespoke tools.
  • Advanced analytics and detailed reporting are provided to Partners to showcase success and uncover insights to optimise future activations.
  • Utilising consumer data analysis to identify potential market segments interested in new products or services.
  • The position will be responsible for line managing and elevating the skills of their staff member with a key focus on project delivery efficiency and quality of reporting output.

The Person

  • Previous experience in an analytics role, with a focus on sports marketing, sponsorship, or marketing science.
  • Excellent analytical skills with ability to provide actionable insights from data.
  • Able to lead and mentor a team.
  • Proficiency in managing and analysing data from various sources, including consumer research, social and digital platforms.
  • Hands-on experience with tools such as Qualtrics or similar software for conducting consumer research projects.
  • Advanced skills in Microsoft Excel.
  • Effective communication and stakeholder management skills to foster collaborative working relationships across the department. and Club more broadly.
  • Proficiency in advanced statistical techniques, including A/B testing, regression, and correlation analysis.
  • Previous experience using Social and digital data reporting platforms with strong familiarity with the associated metrics: SemRush, Adobe Analytics, BrandWatch, Audiense, Salesforce, Blinkfire, Google Ad Manager etc.
  • Ability to synthesise complex analytics into clear, easily digestible reports for non-technical audiences that deliver clear recommendations aligning to department strategies.

Desirable

  • Familiarity with Q Research Software or Displayr
  • In-depth understanding of sports marketing media equivalency metrics and their calculation process; advertising value equivalent (AVE), Nielsen QI or Gross Media Value (GMV) etc.
  • Knowledge of attribution models and revenue impact modelling
  • Data fusion compilation + analysis techniques

If you would like to join the team and be part of our mission, to win the United way, please submit your application by Friday 27th October 2023

Manchester United endeavour to respond to all job applications, however, please consider that we receive a high volume of applications, and this may not always possible.

We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.

Social Media Producer – Arsenal F.C

About the job

The Role

We are looking for a Social Media Producer to plan and publish content across our owned and operated social media platforms. You will understand the value and effectiveness of content in order to differentiate us and continually build and engage a large global audience, bringing supporters closer to us through innovative content which aligns to our values.

This job will involve working matchdays and requires a broad range of skills across social media and editorial but, most importantly, a proactive, ‘can-do’ and collaborative attitude is essential.

Who We Are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

  • Engage supporters in a meaningful way on our Men’s, Women’s and Academy social channels, which brings them closer to us and inspires pride and a sense of belonging
  • Be part of an exciting and dynamic team and produce exciting matchday content in and around the game, writing and sub-editing news stories quickly and accurately whilst adhering to our style and tone of voice
  • Be part of planning and executing interviews with players and staff with professionalism and personality for stories and features, producing them in a way that brings our supporters closer to us and gives insight that nobody else can
  • Provide community management support across our social media platforms, with particular attention to Facebook, Twitter and Instagram and any other platforms we add to our portfolio to reach, engage and build deeper relationships with our supporters
  • Plan and produce engaging, informative and innovative content for new and existing channels which meet a variety of briefs from across our club
  • Stay across current and emerging trends and be immersed in wider culture to find authentic ways to bring football and fashion, lifestyle, sport, art and music together in an authentic and meaningful way to reach and engage supporters of the game
  • Leverage insights and use analytical tools to understand the value and performance of our content on social media and uncover what our target audience want to see and how they want to engage with us
  • Represent our values across our content and adopt our tone of voice

What We Are Looking For

  • Experience planning and publishing compelling social and digital content for a globally recognised brand
  • Good native understanding of all key social media channels
  • Working knowledge of using analytics and insights tools to inform creative and publishing decisions
  • Confident in writing compelling editorial copy
  • Bursting with new ideas for both existing and emerging social media platforms
  • A high level of knowledge and passion for football and its place in wider culture
  • A team player
  • Excellent verbal and written communication skills

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

  • An exciting reward and recognition scheme
  • Generous holiday allowance which increases with your length of service
  • Great internal learning and development programmes
  • A flexible hybrid working model
  • Priority access to apply for match tickets
  • A competitive health and wellbeing benefits package
  • A leading Employee Assistance Programme
  • Great discounts with some of our Partners