Paid Media Executive – Arsenal FC

About the job

The Role

We are looking for a Paid Media Executive to deliver and report on our paid media campaigns, supporting a wide range of our teams including Arsenal Direct, Stadium Tours, Arsenal Women, Partnerships, Venue, Memberships and more.

You will ensure our campaign content is amplified and promoted to the highest standard and work collaboratively across our club to make sure all requirements are met whilst providing regular updates to our wider teams.

Who We Are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

  • Create best in class campaigns – you’ll deliver, analyse and optimise our global paid media campaigns in line with strategic objectives, across all ad platforms but especially Google Ads and Meta
  • Champion innovation – you will continuously keep up to date with latest trends in paid media and advise the wider team on opportunities and campaign optimisation
  • Produce engaging content – you’ll diligently write engaging ad copy, setting up campaign structures and audiences which meet best practices with tailored ads
  • Proactively monitor and report – you will generate reports to analyse performance, inform optimisations and communicate results to the wider club
  • Collaborate with the wider team – you’ll support the wider Paid Media team to deliver wider campaigns when required

What We Are Looking For

  • Proven experience in a similar paid media role – you will have previous experience in a paid media role with a strong understanding of digital and social media marketing
  • Excellent analytical skills – you’ll be confident in data reporting with a good knowledge of website analytics
  • Technical expertise – you will have strong technical understanding of ad platform management including Google Ads, Meta Ads Manager, and other ad platforms
  • Proactive team player – you’ll have experience of supporting integrated digital marketing campaigns with the ability to work individually and as part of a team
  • Flexibility – you will be able to support outside of traditional working hours to capitalise on key moments such as match days and transfer windows

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

  • An exciting reward and recognition scheme
  • Generous holiday allowance which increases with your length of service
  • Great internal learning and development programmes
  • A flexible hybrid working model
  • Priority access to apply for match tickets
  • A competitive health and wellbeing benefits package
  • A leading Employee Assistance Programme
  • Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme – please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

Application Closing Date – Friday 9th August 2024

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

Apply here.

Journalist – MCWFC

Location:  

Manchester, GB

Opening Date:  30 Jul 2024

Full Time / Part Time:  Full Time

Contract Type:  Permanent

Closing Date of Applications – 13/08/2024

Our Story

Manchester City Women is an English football club initially founded by City in the Community in 1988. Relaunched by a formal partnership with Manchester City FC, MCWFC entered the FA Women’s Super League and professionalised in 2014. Success has followed in not only the FAWSL but also the Women’s FA Cup and Continental Tyres League Cup, while the team has regularly competed in the UEFA Women’s Champions League. ​

​The team plays its home fixtures at Joie Stadium, a 7,000 capacity arena. The stadium sits on the wider Etihad Campus, which also encompasses the City Football Academy, a state-of-the-art training and development facility that houses its women’s, men’s and academy teams. ​

Our Winning Team

Our Written Content team bring Manchester City stories to life, allowing fans across the world an insight into what goes on inside our club every single day. With a particular focus on our Women’s output, this role within our editorial team requires a strong knowledge of City’s professional history and the wider WSL, as well as an enthusiasm to celebrate our players’ achievements and elevate their profiles both on and off the pitch.

 As a Journalist, you’ll be a custodian of our history, using the power of football and journalism to engage with supporters across our digital platforms, with high-quality news and feature writing at the heart of our offering. A pro-active self-starter, you’ll be joining an inclusive team within a fast-paced environment. Driven by collaborative working and a passion for storytelling, you’ll be a key player in delivering a best-in-class product.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts. 

Your Impact

1. Assist the Head of Editorial and Managing Editors in all daily tasks.

2. Cover live matches, particularly for our women’s team but also across men, EDS and U18s, producing match reports, live blogs, interviews and match galleries. Ability to write accurately under pressure is vital.

3. Able to provide high quality written copy for web/app, digital magazine and matchday programmes

4. Play an important role in producing content around Women’s team milestones and anniversaries.

5. Assist with content optimisation, maintaining high standard of website hygiene and best practice in SEO.

6. Help maintain excellent stats, records and milestones database, which help service video, social and design teams.

7. Create and execute new content ideas, always looking to find innovative strands that challenge our readership.

 

What we are looking for

Essential

  • Professional qualification in journalism and at least one year of experience on fast-paced news desk.
  • Ability to develop contacts with former Manchester City players/managers/staff.
  • Experience using CMS
  • Excellent knowledge of Manchester City men, women, EDS and U18s.

Desirable

  • Full Driving License
  • Experience in conducting interviews and presenting on camera.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. 

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.


Apply here.

Senior Content Production Manager – FIFA

About the job

Department: Communications & PR

Employment Type: Permanent – Full Time

Location: Zurich

Description

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.

THE POSITION

These Are Your Key Tasks

  • The management and maintenance of a global digital newsroom across three geographical zones, able to operate and function 24/7.
  • Distribution of social, multimedia and editorial assets across owned, earned and shared channels, utilising Communications platforms and services.
  • Leading a “multimedia first” approach of content curation, ensuring economies of scale through strong content briefs and multi-platform publication planning.
  • Supporting senior management messaging, content curation, speeches and presentations.
  • Working with Corporate Communications, and other members of the Communications division, on strategies for content gathering, aligning with the Head of Content Production on budgetary matters and business priorities.
  • Strategic support of Campaigns content delivery.
  • Organisation and proactive management of the Inside FIFA areas of FIFA.com, using economies of scale in the relevant languages.
  • Supporting both the Director of Communications and Head of Content Production in the timely delivery of video assets for FIFA institutional events, such as meetings of the FIFA Council, FIFA Congress, The BEST FIFA Football Awards etc.

YOUR PROFILE

We work hard at FIFA.

We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The Specific Competencies We Require For This Position Are

  • Ability to think for the division and organisation, beyond the Content Production team.
  • Ability to liaise with internal and external stakeholders.
  • Ability to handle conflictual situations.
  • Ability to develop and motivate a team.
  • Representing Communications / Content Production with the President and Secretary General.
  • Excellent communicator and listener.
  • Willing to learn new skills and take on challenges.
  • Discreet.
  • Analytical.
  • Pragmatic.
  • Flexible and open.
  • Loyal, honest and trustworthy.
  • Able to balance strategic and operational work and tasks.
  • Creative and innovative
  • Fluent in English and proficient in at least one other official FIFA language.

Perks & Benefits

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:

  • Health and fitness: Regular football sessions for all abilities, plus on-site gym.
  • Home office: Up to two days of home office per week if work permits and home office allowance for all.
  • Language courses: Offered to all staff to aid personal and professional growth.
  • Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
  • Pension: Flexible pension benefits with generous employer contributions.
  • Relocation assistance: A dedicated team will be on hand to support your relocation.
  • Sustainability: We support all employees using public transport.
  • Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
  • Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

Apply here.

Branded Content Producer – Manchester City FC

About the job

Closing Date of Applications – 15/07/2024

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

The Branded Content Producer will play a crucial role in creating high-quality, engaging content that resonates with our fanbase and meets the needs of our commercial partners.

This involves producing compelling videos that subtly incorporate brand messaging. Working alongside Manchester City’s commercial partners, the focus is on storytelling that entertains and engages our audience, allowing a brand’s identity to shine through in an organic and authentic way.

The content can range from short-form TikTok clips to long-form documentaries, showcasing the versatility and creativity required in this role.

You will be responsible for all aspects of content production, from ideation to publication, with a hands-on approach to post-production expected. The ideal candidate will have a strong ability to work in a fast-paced, dynamic environment.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

Your Impact

  • Content Production: Plan, produce, and edit a range of branded content projects that enhance audience engagement and meet the requirements of our commercial partners.
  • Editing: You will be expected to edit to a high standard the content you and your colleagues shoot across our production schedule, utilizing advanced editing skills to create polished and professional content using Adobe Premiere Pro and other relevant software.
  • Hands-on Filming: Operate cameras and other filming equipment to capture high-quality video content, ensuring all shoots are aligned with brand guidelines and objectives.
  • Collaboration: Work closely with the Commercial Media Producers, Managers, and Creative Director to develop innovative content ideas that align with partner strategies and budget constraints.
  • Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, influencing project outcomes through technical expertise and strategic insights.
  • Trend Integration: Stay up-to-date with the latest trends in social media and branded content, incorporating new ideas to keep our content fresh and relevant.
  • Flexible Work Hours: Be prepared to work non-standard hours, including some weekends, to accommodate the filming schedule of football events.

What we are looking for

Essential

  • Strong knowledge of all areas of production, including Adobe Premiere Pro and camera operation.
  • Proven experience managing multiple creative projects simultaneously.
  • Demonstrable experience in a professional production environment.
  • Strong ideation skills and the ability to work effectively in a multi-camera environment.
  • Excellent organisational skills and attention to detail.

Desirable

  • Experience in producing branded content, and working in sports media.
  • Knowledge of social media platforms and trends, particularly TikTok and Instagram.
  • Previous experience in football content production.
  • Any other knowledge or ability across the Adobe Creative Suite.
  • Language skills in Spanish, or any other language.

Apply here.

Women’s Football Development Manager – FIFA

About the job

Application Deadline: 13 July 2024

Department: Women’s Football

Employment Type: Permanent – Full Time

Location: Zurich

Description

As the organiser of some of the biggest and most iconic sport events in the world, we lead the way in the sport and event industry.

Join the team and support us on our mission.

THE POSITION

Working closely with the Head of the Development, to develop and execute women’s football development programmes linked to the implementation of the women´s football strategy, with a clear focus on FIFA Member Associations.

These Are Your Key Tasks

  • Manage and oversee the implementation of the FIFA Women´s Football Development Programmes.
  • Support the administration process of FIFA Women´s Football Development Programmes via the FIFA Forward platform.
  • Liaise with Member Associations Division and its regional offices on regular basis to create synergies with FIFA Forward programme and maintain a full understanding of the work they are carrying out linked to football development whilst also keeping them informed of the relevant Women’s Football Division projects.
  • Develop and implement the global women´s football leadership programme as part of the FIFA Women’s Football Development Programme’s.
  • Linked to the hosting of FIFA women´s football tournaments, manage and oversee development programmes with the host countries, leveraging the tournaments to enhance the positive impact.
  • Support the Women’s Football Division to continually gather, develop and monitor research on women´s football environment in order to maintain an in depth understanding of the current landscape, both at national team and club level.
  • Identify and develop mechanisms and initiatives for accelerating and enhancing the development of women’s football.
  • Work closely with the professionalisation colleagues to align on different research projects and implementation of new initiatives.
  • Work closely with women’s football senior relations manager to support the implementation of the commercial programme and communications planning related to the women’s football development programmes.
  • Office administration (including the scheduling of meetings and preparation of relevant documentation and presentations).
  • Any other tasks required within the context of the department and the wider Women’s Football Division.

YOUR PROFILE

We work hard at FIFA.

We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The Specific Competencies We Require For This Position Are

  • Proven work experience in football (min. 5 year) with a clear demonstration of understanding the governance structures in football
  • Track record in administering and implementing projects / programmes successfully
  • Bachelor’s Degree, preferably Master Degree
  • Excellent writing skills
  • Proven research and analysis skills
  • Excellent English, Spanish and/or French skills, written and oral
  • Proficient in Word / PowerPoint / Excel
  • Ability to develop ideas for development and professionalisation programmes
  • Team player
  • Strong work ethic
  • Inter-cultural competence
  • Passion for women’s football
  • Ability to travel on short notice

Perks & Benefits

The biggest benefit of a career at FIFA is the privilege to work for the beautiful game and create something that matters.

Alongside that privilege, we also offer some extra perks and benefits:

  • Health and fitness: Regular football sessions for all abilities, plus on-site gym.
  • Home office: Up to two days of home office per week if work permits and home office allowance for all.
  • Language courses: Offered to all staff to aid personal and professional growth.
  • Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
  • Pension: Flexible pension benefits with generous employer contributions.
  • Relocation assistance: A dedicated team will be on hand to support your relocation.
  • Sustainability: We support all employees using public transport.
  • Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
  • Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.

About FIFA

We are FIFA, the global governing body for football.

Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women’s World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women’s World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.

We are a modern organisation with over 850 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami and Paris, plus eleven regional offices from New Zealand to India, Congo, Panama and Paraguay.

Apply here.

Content Protection Manager – LALIGA

About the job

Descripción del puesto:

We are looking for 3 new colleagues to join our Dubai office as Content Protection Manager:

Functions:

  • Work and collaborate with local authorities for the implementation of dynamic and live blocking in UAE.
  • Track websites, forums and messaging groups in search of Apps, web pages, IPTV systems that allow viewing audiovisual content illegally in the UAE.
  • Identify, test or verify new sources of piracy, Apps, forums, etc., in the UAE market, also identifying possible links with other countries.
  • Detect most relevant illegal APPs and APKs in UAE and Middle East region, shall install Apps/APKs, collect evidence and report to official and alternative stores.
  • Perform daily shopping of services and devices that are linked to piracy in UAE, obtaining the necessary technical information for reporting, blocking or service disruption. Have a fluent level of Arabic to be able to maintain a direct interlocution with the pirates.
  • Conduct ongoing analysis of the audio-visual fraud situation in UAE, identifying sports organizations and broadcasters most affected by audio-visual fraud.
  • Infiltration and analysis of information in instant messaging groups, WhatsApp, Telegram, Dircord and other platforms, reporting to these companies groups when appropriate.
  • Providing legal and technical support in legal proceedings related to audiovisual fraud cases in UAE, collecting and presenting technical evidence.

Requirements:

  • The person joining the position must be located in Dubai.
  • Native Arabic
  • High English proficiency
  • Background in computer science or Bachelor’s degree in computer engineering
  • Previous experience in anti-piracy
  • Experience in social media and/or mobile App

Apply here.

Global inflight and inship media rights tenders for flagship FIFA tournaments

FIFA has launched invitations to tender (ITT) for the global inflight and inship media rights for FIFA World Cup 26™ and FIFA Women’s World Cup Brazil 2027™.

Entities wishing to participate in the tender processes can request the relevant ITT(s) by e-mailing inflightinship@fifa.org. The bid submission deadline is 12:00 CEST on Tuesday, 2 July 2024. The FIFA World Cup 26 will be the 23rd edition of the competition and will be jointly hosted by Canada, Mexico, and the United States. Featuring a record 48 teams, 16 Host Cities and three host countries, the tournament will feature an unprecedented 104 matches, uniting the globe through football in June and July 2026. Brazil was announced at the recent 74th FIFA Congress as the host of the tenth FIFA Women’s World Cup™ and will become the first South American nation to stage the event. The tournament will build on the impressive momentum of the record-setting FIFA Women’s World Cup 2023™, which was the first in the new 32-team expanded format.

Through the sale of media rights for its football tournaments, FIFA generates income which is essential to support and develop football around the world, including the FIFA Forward Development Programme.

International Engagement Manager – The Premier League

About the job

Application Deadline: 21 June 2024

Department: Commerical

Employment Type: Permanent – Full Time

Location: London, UK

Description

The Premier League is the most watched domestic sports competition in the world, with a global broadcast audience of approximately 3 billion viewers each season. As part of the League’s work to both maintain and enhance its pre-eminent market position, the League is continuing to expand its work overseas, which includes the establishment of local offices in key markets and a range of events, campaigns and initiatives delivered in collaboration with Clubs and partners.

The Premier League is now seeking to recruit an International Engagement Manager within its Commercial Department to support, manage and enhance this work and to ensure the League is delivering maximum value for its member Clubs and partners. This new role will include, amongst other things, playing a key role in the Premier League’s international pre-season match and tournament programme and supporting the management of the League’s commercially-focused international engagement activity with Clubs and partners.

Who We Are

The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 900 million homes in 188 countries.

We have a wide variety of responsibilities. These include organising the competition and its Handbook as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, we protect the organisation’s intellectual property, support the wider game and community programmes, undertake international development work and liaise with governing bodies and other leagues.

The Premier League is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people.

Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.

The role

The International Engagement Manager will be responsible for the following duties:

International Engagement

  • Working closely with the League’s international offices and full range of departments to deliver value for the League’s commercial programme within the League’s broader international activities
  • Supporting the Partnerships, Business Development and Marketing functions in identifying and facilitating compelling commercial, brand and/or marketing opportunities for Clubs as part of the League’s international activities
  • Working closely with the League’s international offices and departments to coordinate, manage and enhance Club engagement in relevant international activities

Pre-Season Match and Tournament Programme

  • Supporting the development, management and delivery of Premier League-branded pre-season matches and/or tournaments in international markets
  • Working closely with key internal and external stakeholders to develop, manage and execute a programme that delivers against agreed objectives
  • Developing and managing relationships with key third parties that are integral to the success of the programme (e.g. venues, host cities, agencies and suppliers)
  • Coordinating and managing the commercial development of the programme (e.g. with Partnerships, Licensing, Business Development, Marketing)
  • Leading the development of key planning materials (including partnership proposals and presentations) for use by the League, Clubs, partners and other key stakeholders
  • Leading the review, reporting and assessment of the programme, including reviewing delivery against objectives and KPIs with both internal and external stakeholders

Commercial Development

  • Supporting commercial colleagues in developing, maintaining and managing positive relationships with all Clubs on international matters
  • Working across the League to help inform our international strategy and development programme, including by taking a lead on reviewing and assessing relevant activity
  • Supporting commercial colleagues in developing action plans for international markets with Clubs, partners and stakeholders
  • Providing additional support into the Commercial function as required

Requirements For The Role

  • Demonstrable experience of commercial development within sports and entertainment
  • Strong experience and understanding of international sports events and experiences
  • Strong project management experience including budget management
  • Strong organisational skills and meticulous attention to detail
  • Proven ability to manage, coordinate and communicate to diverse stakeholder groups
  • Proven ability to develop and manage excellent professional relationships
  • Excellent communication and interpersonal skills
  • Experience of working overseas is desirable
  • Able to work both autonomously and as part of a team
  • Interested in the sports, entertainment and major live events industry

All applicants should be prepared to work internationally on occasion which may involve irregular hours as part of such trips (e.g. evenings, weekends and/or Bank Holidays).

Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm.

To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is 24 June 2024.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact recruitment@premierleague.com

ITT- Virtual Advertising Services For Caf Competitions

The Confédération Africaine de Football (CAF) is the administrative and controlling body for African association football; it represents the national football associations of Africa, runs continental, national, and club competitions. CAF is the biggest of the six continental confederations of FIFA, it was established in 1957.

CAF is hereby inviting Proposals from established, reputable service providers with capacity of offering high quality services as per the Invitation to Tender(ITT) document herewith attached for VIRTUAL ADVERTISING SERVICES. As part of our procurement process which is based on transparency and equal opportunity. We are also posting this tender on CAF website and other social media platforms. Please note that this is the Invitation to Tender and does not represent any contractual agreements.

We kindly request you to provide us with your Technical and Financial proposals (by email) as per the Tender requirements, before closing date on Closing 27thMay 2024 Close of Business.

** IMPORTANT NOTES:

ALL queries related to this Tender will be accepted by emails sent to CAF Procurement procurement@cafonline.com , only until 23rd May 2024 Close of Business.

  • CAF team will respond to all queries and share responses with all bidders.
  • As part of your Technical Proposals, please ensure to clearly state and demonstrate how your organisation is aligned to CAF expectations.
  • Financial Proposals are strictly required to be in the format as per the Tender requirement. 
  • In addition to the above, you are kindly requested to submit All mandatory documents as indicated in the Tender document. All document listed and requested shall form part of the evaluation and selection process.

Digital & Data Services Manager – InCrowd

Details

  • Location: Office/remote working hybrid role, typically 3 days in office per week – some travel to clients
  • Contract type: Full time, 37.5 hours per week
  • Salary: A competitive salary commensurate with your experience will be offered
  • Direct Reports: Managing two members of the Digital and Data Services team.

Role

InCrowd is looking for a highly motivated and experienced Digital & Data Services Manager to join our team. The ideal candidate will be passionate about sports and possess a strong background in CRM and digital marketing strategy, analysis, and implementation.

As a Digital & Data Services Manager, you will be a key member of the Digital and Data Services Team, with close collaboration with the Account Management team. You will own the day-to-day responsibility for leading the planning and delivery of digital strategies that transform global sports organisations and identifying revenue growth opportunities for clients and deliver relevant recommendations for them to achieve success. This will be a chance to grow a key part of the business and your verve, dynamism and enthusiasm for working with leading sports organisations will be vital to setting new industry benchmarks in this sphere. You are a creative, organised thought leader with high levels of attention to detail and are looking to build your career with a fast growth organisation which is driving the digital transformation of sport. You will have the ability to manage internal and external stakeholders and deliver exceptional quality work in a fast paced environment with tight deadlines. 

Key Responsibilities

  • Develop and implement digital strategies for sports organisations based on thorough analysis and research.
    Consult with clients to identify strategic and operational challenges and provide expert recommendations through workshops and data analysis.
  • Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention.
  • Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations.
  • Contribute to business development efforts by responding to RFPs, writing proposals, and participating in competitive tender processes.
  • Build and maintain relationships with key stakeholders in the sports industry, identifying opportunities and developing creative solutions to complex problems.
  • Stay abreast of the latest digital trends and technologies, sharing insights with the team and clients.
  • Collaborate with colleagues to align efforts with the company’s overall strategic goals.
    Serve as an ambassador for InCrowd, maintaining a professional demeanor and representing the company’s values at all times.
  • Line management responsibilities that include supporting the professional development of two Digital & Data Services executives.

Key Candidate Requirements:

Knowledge

  • Proven track record for leading the planning and delivery of CRM and marketing campaigns or programmes against revenue and engagement KPIs.
  • Experience in CRM technology and digital products and how to use it best to drive effective and efficient results.
  • Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.).
  • Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation.
  • Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements for senior stakeholders.
  • An understanding of database structures with proven experience using and manipulating data for targeted marketing campaigns.
  • Excellent at data management and analysis with evidence of where you’ve turned insight into action.
  • An understanding of GDPR and experience of adopting compliant processes to email marketing.
  • Experience implementing digital projects that have driven change, preferably experience delivering digital transformations.

Technical Skills

  • Consumer and digital marketing experience using a variety of digital  and martech platforms and products to devise and implement digital marketing strategies.
  • Skilled in database management and multi-level query building.
  • Skilled in Microsoft Office software including Excel, Word, PowerPoint and Outlook, (thorough knowledge of Excel an advantage.

Experience

  • Proven experience in a CRM or digital marketing role, with agency experience preferable.
  • Understand, and be able to demonstrate, the need for meticulous  attention to detail.
  • Strong analytical skills and the ability to interpret data to drive strategic decision-making.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely.
  • Demonstrated ability to build and maintain relationships with clients and stakeholders.
  • Strategic thinker with a passion for innovation and continuous learning.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Knowledge of the sports industry and familiarity with digital marketing trends and best practices.
  • Self-motivated and comfortable taking the lead, as well as working in a team environment.
  • Relevant educational and professional qualifications will be useful, but demonstrable practical success will be more important.

Working For InCrowd

InCrowd is a team of highly skilled individuals with a healthy, friendly, creative and relaxed environment. There are often sporting and team events you can join if you wish and the teams nurture and support each other – research groups, training and conference budgets are part of InCrowd’s culture.

InCrowd is an equal opportunity employer and value diversity. InCrowd does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age or disability status.

As an employer, InCrowd offers:

  • Actively supporting development and training
  • Company benefits, including cycle to work and discounted Sky , mobile phone and working equipment schemes
  • Access to high profile sports events
  • Support for additional training and education.
  • Social events throughout the year both in person and online
  • Opportunity for career progression in a fast-developing team.
  • Hybrid work offering

Up for the challenge?

The recruitment process will focus primarily on your values and energy for the role. Send your CV and something that shows why you’re perfect the right person for the job! This can be anything; a supporting email, a video or perhaps a case study of previous work….. the team want to find out more about you. Please email everything to jobs@incrowdsports.com