E-Commerce Trading Executive – Tottenham Hotspur

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London, with a global following of millions. 

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane. 

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk. 

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

· A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.

· A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.

· Commercial partnerships with globally-recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company

· A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040 

· An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health and social inclusion programmes

The E-commerce Merchandiser & Growth Executive plays a crucial role in growing the Stadium Tours, Dare Skywalk and Edge Visitor Attractions business at Tottenham Hotspur Stadium. As a key member of the Digital Platforms pod within the Digital & Growth Marketing team, you will own the online customer experience for Visitor Attractions and be responsible for driving growth and performance through the merchandising, optimisation and personalisation of all Visitor Attractions products on our e-commerce website and transactional platforms.

You live and breathe customer experience, and will be the voice of the customer when it comes to website experience. You will focus on product merchandising, customer segmentation, and site optimisation through A/B & multivariate testing and making refinements to the customer journey. You love breaking down complex problems to identify simple solutions that deliver world-class customer experiences. You understand the importance of building seamless customer experiences in an omni-channel world, have an insatiable appetite for understanding your customers and are relentless in delivering online experiences that raise the bar.

You will have a best-in-breed technology stack at your disposal to deliver on our commercial, optimisation, and conversion rate objectives. You should have a growth-focused mentality and the desire to drive learnings for the business through conversation rate optimisation (CRO) via A/B and MVT experimentation. You must have a working knowledge of content management systems (CMS) and experimentation tools, such as Optimizely or Dynamic Yield. You are a creative thinker with an analytical mind, and will put that mindset to use in a fast-paced, hyper-evolving environment where marketing, data and product combine to propel the growth of our Visitor Attractions online experience. You will report to the Digital Platforms Marketing Manager and work cross-functionally with the Visitor Attractions Commercial Lead and Marketing Manager to drive our ambitious digital growth strategy.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, gender, race, ethnic origin, religion /belief, or sexual orientation.

Key Responsibilities

  • Drive the overall website merchandising strategy for Stadium Tours, The Dare Skywalk and The Edge, determining site needs for marketing campaigns, new product introductions, and evergreen functionality based on short and long-term business goals.
  • Oversee the publishing of products and content across our site, including authoring pages in our CMS, managing product info, implementing site changes ahead of events and campaigns.
  • Define and build a continuous CRO plan to drive incremental improvements to site engagement and conversion
  • Assist in managing the optimisation roadmap for the customer journey, identifying areas of concern and monitor e-commerce trends.
  • Creation of new and relevant customer journeys which promote current and future Visitor Attractions products and categories
  • Measure and optimize site conversion through adjustments to navigation, product, content, and other site functionality.
  • Proactive analysis of data to define improvement recommendations with actionable insights and next steps for senior management
  • Launch A/B and multivariate tests with strong hypotheses to significantly increase website conversion rate
  • Monitor website analytics against agreed KPI’s to ensure business targets are exceeded and where appropriate identify areas of concerns and implement corrective action
  • Work closely with the marketing team and wider business to ensure they are up to date with roll outs of features and functionality across Visitor Attractions
  • Utilise Google Analytics GA4 and Mixpanel to analyse a wide range of areas from traffic conversion, site conversion, check and platform behaviours to provide insight for optimising funnel performance
  • Identify trends and user behaviour to quantify customer habits and recommend optimisations to maximise traffic, reduce abandonment rate, and increase conversions
  • Monitor sales daily/weekly/monthly ensuring the business is on track to hit performance targets
  • Provide a regular suite of reports to the key business stakeholders on new initiatives, data insights and results.
  • Deliver consistent growth and performance improvement

Personal Attributes

  • Thinks ahead, generates innovative ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility

Skills & Experience

ABOUT YOU

You are an ambitious self-starter who has a deep passion for building world-class, innovative and memorable customer experiences. You will have proven analytical capabilities, strong persuasive writing skills, deep website experience, a tenacity to develop ideas independently, be comfortable with ambiguity, and thrive in a fast-paced, complex and ever-evolving environment.

  • A proactive digital native, with 3+ years’ experience in merchandising and/or digital optimisation
  • Experience in a D2C e-commerce start-up, scale-up or other high growth business.
  • Experience in Attractions, Events or Ticketing verticals desirable but not required.
  • A self-starter able to hit the ground running with passion and ability.
  • Agile and able to adapt quickly in a high-profile business.
  • Able to prioritize projects with strong attention to detail.
  • You know your way around the back end of a website CMS
  • Experience with Google Analytics and/or product analytics such as Mixpanel, Amplitude, Heap
  • Experience with website experimentation and personalisation tools such as Dynamic Yield or Optimizely highly desired
  • Experience with customer data platforms and BI tools
  • Excellent business judgement and strategic thinking
  • Strong understanding of how to optimize and personalise content to increase conversion
  • Highly analytical and adept at using data and insights to spot trends and make decisions.
  • Able to build effective relationships across all levels of an organisation.
  • A confident communicator and a dab hand at challenging colleagues in a positive and encouraging way when required.
  • You enjoy working autonomously but are able to earn trust with a collaborative work style.
  • Strong Excel, numerical and analytical skills, able to extract and analyse data from platforms (e.g., Google Analytics, Mixpanel, mParticle, personalisation and web testing tools)
  • Well-organised, logical and efficient; process-driven with good project management skills.
  • Desirable: CIM Marketing Certificate (or similar)
  • Bachelor’s Degree, minimum 2:1

Broadcast Manager – The FA

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We have an exciting opportunity for a Broadcast Manager, who specifically will be a key contact for all broadcasting matters across England Men’s teams, Emirates FA Cup & Youth Cup and the FA Community Shield.

You will work with the Senior Broadcast Manager on all the delivery of media rights and associated commercial matters where required. Manage all broadcast operations and the on-site servicing needs of both The FA and its various broadcasting partners across a portfolio of FA-led competitions.

Key Accountabilities:

  • Be the key contact for all broadcast matters surrounding the England Men’s team, Emirates FA Cup and The FA Community Shield and work with our broadcast partners on the optimum delivery of their contracts.
  • Manage the Emirates FA Cup scheduling process liaising with broadcast partners, clubs and internal teams. Fixtures agreed and announced for the benefit of The FA’s domestic, international and radio partner.
  • Manage the broadcast operations of The Emirates FA Cup Draws.
  • Manage and book the match managers for the Emirates FA Cup.
  • Compile linear and digital audience figures and distribute to the wider business as appropriate. Ensure audience trends are analysed, monitored and communicated effectively.
  • Manage and negotiate all broadcasters on your competition event days and the days leading up to the events including; accreditations, access, studio requirements, camera plans, compound and gantry layouts, match day reporters and interview requests, mixed zone, flash and super flash.
  • Ensure the broadcast operation works seamlessly within the management of the wider FA event, liaising between broadcasters, stadium management and FA events team.
  • Arrange site visits and all logistics for each event including passes, parking, liaising with security, rig days and de-rigging. This covers domestic club games, home as well as overseas internationals.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Essential:

  • Experience of television operations ideally in sports industry.
  • Thorough understanding of the broadcast industry covering: media rights, scheduling, production and operational delivery.
  • Flexible approach to working hours – some weekend work will be required.

Desirable:

  • Strong communication skills.
  • Ability to build relationships and manage conflict effectively.
  • Experience working in Commercial environment.
  • Knowledge of men’s football.

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Digital Services Manager – Everton

Who are we: Everton, a pioneering and globally recognised football club, with a rich, successful history and an exciting future.

Founded in 1878, Everton is one of the 12 Founder Members of the Football League. The Club has been crowned league champions on nine occasions, lifted the FA Cup five times and tasted European success by winning the European Cup Winners Cup in 1985.

Everton’s proud traditions are maintained by clear values and ambitious plans for the future.

The development of a new state-of-the-art 52,888 capacity stadium on the banks of the River Mersey at Bramley-Moore Dock is well underway, providing a significant platform for further growth.

About the opportunity: We are looking for a ambitious and innovative Digital Services Manager to join our forward-thinking Engagement and Communications department here at Everton Football Club.

As our Digital Services Manager you will ensure we are utilising our digital platforms and solutions in the most effective way possible to help hit objectives on content delivery, fan engagement, fanbase growth and revenue generation.

We engage with a number of stakeholders to help deliver innovative and intuitive service to supporters and beyond and the Digital Services Manager plays a pivotal part in working closely with these parties to ensure the Club gets the very best value from its investments.

Other core responsibilities you will cover as part of this role include:

  • Liaison and account management with key digital agencies and suppliers
  • Providing digital services on matchdays and at club events
  • Coming up with innovative ideas and solutions to benefit all areas of the Club
  • Research and benchmarking across the digital and sporting landscape
  • Help plan and execute digital strategy focussed around our new stadium

Who we are looking for; Essentially, we are looking for a passionate individual who has previous experience of managing digital platforms, working with agencies and service providers and who has an understanding of broadcast and production processes.

If you have got a solution for any problem and or a new idea for every new campaign, we want to hear from you. This role requires a sound knowledge and understanding of key app and website technology, social media platforms and the wider digital landscape. You must also be able to use this knowledge to look at analytics and other relevant data to help inform decisions on the potential direction for Everton’s digital offerings – and be able to utilise this information to highlight the value of a given solution to the club.

At Everton Football Club we are ambitious, determined and authentic. If f you feel you have the experience and the expertise we are looking for, we would love to hear from you!

This position is on a permanent basis, based at the iconic Royal Liver Building but with the opportunity to also work from home on a hybrid basis – and will be contracted to 35 hours per week.

The closing date of this advert is Tuesday 19th July 2022.

The Everton Family is committed to equal opportunities and is proud to be a Disability Confident Leader. We provide a fully inclusive and accessible recruitment process, we accept all job applications in a variety of formats and should you need any documents in a different format or require any further support or assistance please contact our Recruitment Team via email – careers@evertonfc.com

The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Senior Digital Content Manager – FA

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We are excited to be searching for a Senior Digital Content Manager to lead the FA’s owned and operated digital team across England and competition brands. The successful candidate will oversee the direction of day-to-day output, in order to grow our channels and reputation both within and outside of the FA, in line with the Commercial and Marketing strategy.

Key Accountabilities:

  • Leading the team of direct reports, including performance and career development with regular 1:1s, quarterly performance check-ins and development of performance development plans.
  • Part of Content department’s leadership team, shaping and supporting overall strategy, culture and departmental processes.
  • Devise brand-specific content strategies that support best-in-class output across domestic and international
  • Overseeing day-to-day content, setting and improving standards, driving creativity and ensuring strong planning across the team, including visibility for key stakeholders.
  • Play a key role in developing internal relationships, enabling other sections of the organisation to realise B2C and B2B content propositions.
  • Play a key role to champion the use of data to inform the day-to-day content strategy and overall direction.
  • Managing key external relationships, including core agencies, technical suppliers, social media platforms, etc.
  • Drive innovation and content execution at significant competition events and international tournaments.
  • Contribute to the success of campaign executions across commercial and broadcast partners.
  • Support the FA’s equality, diversity and inclusion initiatives across our England and competition brands.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Knowledge:

  • Evidence of consistent high-quality output and driving standards across B2C and B2B/B2B2C,
  • Ability to translate brand plans into actionable content plans,
  • Strategic thinking,
  • Content planning,
  • Creation of tone of voice/style documents,
  • Strong stakeholder communication and collaboration (internal and external)
  • Execution of marketing campaigns, brand activations and data acquisition,
  • An interest in both men’s and women’s sport.
  • Willingness to innovate and embrace new technology.

Experience:

  • Minimum five-years’ experience working in a similar role,
  • Line management of a small or mid-sized team (objectives setting/career development support,)
  • Managed a range of agencies and vendors,
  • Calm under pressure,
  • Commercially minded,
  • Developed owned and operated content strategies for largescale channels (domestic and international.)

Technical Skills:

  • Expertise producing highly engaging social media, website, and video content across all channels,
  • Strong project management and organisation skills,
  • Excellent editorial skills across owned and operated,
  • Strong planning and organisational skills,
  • Extensive experience using data analytics tools and systems,
  • Highly creative,
  • Passionate about content and standards,
  • A broad understanding and appreciation of various content forms (lifestyle, technology, entertainment, etc.)

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Content Manager England Football – Seven League

An exciting opportunity in The FA, you will lead on content strategy, planning and execution for the England Football brand and key grassroots programmes. You will be tasked with developing compelling content strands and campaigns that best tell the story of England Football, in line with the Commercial and Marketing department’s wider strategy.

Key Responsibilities and Accountabilities

  • Oversee content strategy across England Football’s owned and operated channels
  • Manage agency and vendor relationships to guarantee delivery of best-in-class content execution
  • Contribute to a cross-platform content strategy that is aligned to national team’s strategic goals and positioning
  • Collaborate with The FA’s Content section to develop a seamless execution
  • Support The FA’s communications team by ensuring social media output is closely aligned with agreed external messaging
  • Support commercial and marketing objectives by driving the creation of industry-leading and audience-first campaigns and content formats that deliver the mutual aims of The FA and its partners
  • Provide regular and detailed insights into the performance of England Football’s social media content to the rest of the business, driving an evolving strategic approach

Brand

  • Support the England Football brand team on the development of marketing plans for England Football & key grassroots programmes that deliver against the strategic objectives working with internal & external agency teams.
  • Work collaboratively with the Grassroots Football division ensuring the planning and execution of projects are reaching mutual goals for England Football.
  • Be the guardian for England Football brand across all owned and operated channels, ensuring look, feel and TOV remains consistent to brand guidelines.
  • Brief and deliver marketing materials (such as digital, social media assets) required to effectively support campaigns – creating high quality elements for all relevant channels in a timely manner.
  • Be responsible for the budget management of each content initiatives content & agency relationship ensuring delivery within budget.
  • Executes additional tasks as required to meet FA Group changing priorities
  • Other duties that are within the scope of the role may be required.

Knowledge and Experience

  • Developed owned and operated content strategies for large scale channels
  • Strong evidence of creating engaging, entertaining and informative content
  • Experienced in the management of agencies and suppliers
  • Clear understanding of the social media landscape
  • Previous experience in a professional sports environment
  • Knowledge of social media analytics, including key metrics and how to use them to measure performance
  • Ability to produce and share short-, medium- and long-term content plans

Skills and Abilities

  • Excellent communication skills – written and verbal
  • Strong influencing skills that can be used to good effective both internally and externally.
  • Excellent project management skills.
  • Experience of working for a brand or publisher
  • An understanding of the grassroots game
  • Strong understanding of paid social media advertising
  • Proficient user of image-editing software (e.g. Adobe Photoshop)
  • Proficient user of video-editing software (e.g. Adobe Premiere Pro)
  • Hard working, flexible and adaptable
  • Strong work initiative with a ‘can do’ attitude
  • Customer-focused approach
  • The ability to learn new skills quickly and share knowledge
  • A commitment to continual professional development
  • An interest in all forms of digital media

Working Conditions 

  • This is a fixed term contract to the 30th June 2023
  • This role will be based at Wembley Stadium
  • Working hours are 9:00 – 18:00, Monday to Friday
  • May be required to attend and travel to other locations for meetings etc
  • Unsocial hours may be required dictated as and when by the demands of the business schedule
  • Adapting to use of new systems and technology where appropriate

IMG Media

On behalf of more than 200 clients across sports and entertainment, IMG negotiates media rights and produces and arranges for distribution of sports and entertainment content to major global broadcasters and platforms. Our content originates from entertainment companies, major sports leagues, sporting events and more.

Opportunities Statement

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Partnerships Manager – EFL

The English Football League (EFL) is the largest single body of professional clubs in European football and is responsible for administering and regulating the Sky Bet EFL, Sky Bet Play-Offs, Carabao Cup and Papa John’s Trophy competitions.

Formed in 1888, the EFL is the world’s original and oldest league football competition. It has 72 member clubs, each of which embodies the unique heritage, pride and passion of the communities they represent.

The impact of EFL clubs goes far beyond and is more important than football and 90 minutes on a match day. EFL clubs actively engage, 365 days a year with the communities that surround and support them.

Job Purpose

To manage and develop existing partner relationships for the EFL, including proactively driving agreements through a strong understanding of individual partners’ markets and business objectives, maximising the value of association with the EFL and its member clubs.

Key Responsibilities

The successful candidate will be expected to ‘own’, manage and develop the EFL’s relationships with a number of key commercial partners. The role will include delivering on the following responsibilities to a high standard:

Commercial Partner Rights Delivery

  • Effectively manage, organise and administer the delivery of all contractual rights for designated Official Partners, Official Licensees and/or Official Supporters as required
  • Actively support other EFL departments in fully integrating partners as required
  • Work collaboratively with all EFL Clubs to deliver designated partner rights as required
  • Budget responsibility for designated partnership delivery REPORTING
  • Agree clear and realistic objectives, KPIs and reporting requirements with designated partners
  • Prepare high standard partner reports to report on the above

Internal and External Relationship Management

  • Ensure EFL colleagues and departments understand relevant matters related to designated partner accounts on an ongoing basis, including support required from each department
  • Develop knowledge of the wider EFL business
  • Facilitate relationships and communication between the EFL and designated partner businesses at all levels
  • Proactively drive partnership agreements through building a strong understanding of individual partners’ markets and business objectives

Person Specification Essential

The successful candidate will be able to demonstrate the following Knowledge, Skills and Attributes that are essential to the role.

Knowledge & Understanding

  • Excellent understanding of sponsorship rights agreements
  • Consumer, brand and sponsorship trends in the UK and international marketplace
  • The range of partnership rights, assets and initiatives offered by the EFL and other sports and entertainment rights holders
  • The sports and/or entertainment industry as a brand marketing platform (direct
  • experience working in the sports industry is advantageous but not essential)

Person Specification Desirable & Advantageous

  • The following Knowledge, Skills and Attributes, although not essential, would be advantageous.
  • An understanding of the EFL and its 72 member clubs
  • A love of sport (especially football)
  • Advanced understanding of Microsoft Office tools (e.g. PowerPoint, Excel, Word)
  • Experience in a similar role in a sports or entertainment rights-owner, agency or brand
  • University degree in Business or related subject

Timeline

  • Closing date – Thu 21st July
  • Interviews – w/c 25th July and w/c 1st August

Global Brand Partnerships Director – Footballco

Footballco is a global, football focused, digital platform – supercharged by new PE capital from TPG – with an ambition to own the non-live football landscape worldwide and become the digital destination for all football fans across the globe. TPG Capital is focused on leveraged buyouts and growth capital, it manages investment funds in venture capital, public equity, growth capital and debt investments and includes Spotify, CAA, VICE and Air BnB as portfolio investments.

Combining some of the leading minds in football, an award winning creative and production function, as well as digital platforms that are loved by 400m fans globally, Footballco aims to own the digital fan ecosystem across the world’s biggest sport.

With 300 permanent employees across the world, Footballco is a diverse, disruptive, brave, dynamic, agile and fun organisation. With the football fan always front of mind, leveraging a world class tech platform and our track record of being first to market.

An expanding ecosystem of iconic global media brands in football, Footballco already consists of Goal.com, Voetbalzone, Spox, FC player, NXGN & Calciomercato, with further brands and entities being built and acquired moving into 2022. Our ecosystem and data driven approach enables us to serve all types of football fans with content, when they want, where they want and importantly, how they want…..all across the globe, 24/7.

From final whistle to KO, we well on our way to owning the digital football space…and you can be part of it

What’s your new role about?

Summary:

The Global Brand Partnership team at Footballco is responsible for leading the brand direct business and does this by targeting both established and emerging companies in football, building long term relationships with key global brand marketing and media decision makers at these companies and ultimately unlocking new revenue for the company via branded content and media partnerships.

The Global Brand Partnerships Director will be a high-performance commercial executive with a proven track-record of initiating and closing commercial partnerships and be an integral member of the Global Brand Partnerships team.

Working closely with the VP of Global Brand Partnerships, and the wider global sales team, the Global Brand Partnerships Director will be responsible for building executive level relationships with companies that seek to align their brand with the global game, lead on the development of tailored creative solutions for these clients and brokering deals in relation to these, which drive new revenue.

You will be provided with a clear client remit and an annual sales target, which you will be accountable for individually, whilst contributing and playing a role in delivering against the wider objectives & commercial targets of the Global team. This person will also ensure best business practices are adopted and top-class service levels provided, whilst being able to convey and be a key advocate for Footballco’s longer term company vision externally.

We want to work with you to help you to exceed your potential, both in terms of creative output and revenue delivery.

Essential Duties and Responsibilities include the following:

  • Proactively engage with global brands with a view to selling media and branded content propositions for Footballco.
  • Work to deliver Footballco’s global sales target – working towards both an individual and team target.
  • Develop an ongoing pipeline of new media/marketing solution based revenue opportunities for Footballco.
  • Collaborate with global sales team peers and the VP of Global Brand Partnerships to identify new global revenue opportunities and potential clients for Footballco.
  • Cultivate relationships with C-suite and VP level marketers globally and fully understand the brand decision making eco-system including key decision makers at brand, media agency and creative agency.
  • Be able to clearly articulate Footballco’s position within the market and to work with clients through consultative selling to understand how the Footballco proposition can best solve their business challenges and objectives.
  • Work with relevant internal teams, including strategy, creative and editorial to create the optimal sales solutions for brand clients.
  • Ensure customer satisfaction through ongoing communication and relationship management with clients; resolve any issues that may arise post-sale.
  • Act as the market expert and ambassador for Footballco globally with specific clients or global brand categories in mind – working closely with regional market leaders for Footballco to relay relevant insight.
  • Where relevant, attend industry events to educate global marketers and evangelise Footballco’s as the definitive buying point to reach football fans.
  • Work with the leadership team to set revenue KPI’s and communicate accurately on forecasts, pipeline status, and activities related to your targets, categories and areas of focus.

Experience Requirements:

  • Successful track record in a senior global media sales or sport sponsorship role – preferably with experience in football.
  • Sports, media or entertainment background.
  • Knowledge of sports, tech, media and branded content marketing landscape.
  • Strong network of relevant global brand/agency contacts.
  • Previously sold into an extensive network of direct clients and agencies.

Required Skills/Abilities:

  • Able to personally drive revenues and create demand from major brands and their agencies.
  • Articulate and finesse Footballco’s value proposition so that it resonates with global marketers.
  • An exceptional communicator (written and verbal).
  • Able to act as the lead on key agency and client accounts, cultivating relationships with C-suite and VP level marketers.
  • Able to work collaboratively with the support teams within the organisation in order to maximise the potential of the centralised resources available.
  • Highly numerate, organised and an ability to clearly extract a client brief.
  • Be curious to explore beyond traditional media agencies and brand direct conversations, and speak to sport marketing agencies, PR agencies, and creative agencies where appropriate.
  • Have a strong grasp of industry related metrics and foresight to predict future trends to ensure we are ahead of the competition.
  • Take responsibility to feed into package and brand positioning for Footballco products.

Partnerships manager – Premier League

The Premier League’s Partnerships team is responsible for relationship management, contractual delivery and activation across all Premier League Partners and Licensees, including Barclays, Budweiser, Castrol, EA Sports, Hublot, Nike, Oracle, Panini, and Avery Dennison.

The role of the Partnerships Manager is to lead delivery of Partner rights across a select group of Premier League Partners and Licensees.Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.

Please note that applications for this position will be processed by F1 Recruitment Limited. To view their Privacy Policy please click here.

Key Responsibilities

The Partnerships Manager will lead delivery of Partner rights across a select group of Premier League Partners and Licensees including (but not limited to) the following areas:

  • Manage the day-to-day relationships with selected Premier League Partners and Licensees
  • Manage the delivery of contractual rights with selected Premier League Partners and Licensees
  • Drive value for commercial partner by supporting activation programmes and ensuring alignment to the Premier League’s own strategic priorities
  • Liaise with Premier League Clubs regarding their rights and obligations in relation to central Partners and Licensees
  • Manage the approval and delivery of Partner campaigns, including support across Premier League digital platforms
  • Set and measure clear objectives and key performance indicators for selected Partners, Licensees, and projects
  • Managing internal and external resource requirements, including external activation agency and consultant relationships
  • Manage the budget requirements and support annual budget projections for selected Partners and Licensees
  • Support in the delivery of partnership renewals with key Partners and Licensees
  • Optimising the Partnerships Team’s systems, processes, and databases to deliver the best possible service for Partners and Licensees
  • Working closely with the Senior Partnerships Strategy Manager to maximise activation opportunities and the value of the Premier League to all Partners and Licensees

Requirements For The Role

Skills Knowledge and Expertise

  • Excellent relationship and stakeholder management
  • Proven experience in leading sponsorship activation plans and campaigns
  • Educated to degree level or equivalent
  • Relevant experience of account management with operational focus
  • Strong verbal and written communication skills and proficiency in Microsoft Office
  • Well organised with an ability to prioritise effectively and work to deadlines
  • Attention to detail, proactive and methodical approach to tasks
  • A can-do attitude, inspires others through own positive attitudes, energy, and passion

Nice-to-haves for the role

  • Good understanding of football and an appreciation of the Premier League’s structure and context in the industry
  • A passion for sport / sports entertainment
  • Experience working in a similar organisation or environment

Benefits

Our competitive range of benefits includes:

  • Private medical insurance
  • Permanent health insurance
  • Life insurance
  • Subsidised gym membership
  • Health screenings
  • Mental health support
  • Cycle to work scheme
  • Season ticket loan
  • Pension scheme
  • Discounts with commercial partners
  • Access to match day tickets

Head of Physical Performance – Manchester City

Manchester City Football Club’s Performance Services aim to create engaging performance environments that maximise team and individual potential. This post will contribute to MCWFC success by leading a team to provide evidence informed Sport Science & Strength & Conditioning support to pioneer performances of high skill and high intensity to compete for major trophies.

The role will provide team leadership, line management, quality assurance, and mentoring for a team of Sport Science, Strength & Conditioning, & Nutrition practitioners to work collaboratively with coaches, players, and the performance team to provide world class physical performance support in achieving the club’s mission.

Role specific accountabilities:

1-Lead & manage the planning, delivery and review of sport science/strength & conditioning and nutrition provision to MCWFC in line with the MCWFC Performance Services Strategy.

2-Lead & line manage the MCWFC Physical Performance Team (Sport Science, S&C & Nutrition) to ensure club-wide alignment to the Performance Services Strategy.

3-Work with the Head of Performance Services to develop and implement a Physical Performance & Nutrition strategy that aligns to achieving the MCWFC Performance Services Strategic Objectives.

4-Develop and oversee the development and delivery of monitoring systems that provide actionable insights to inform decision making across the multidisciplinary performance team.

5-Lead the ongoing development & delivery of a system of physical profiling aligned to the Physical Performance Strategy and that informs ‘What it Takes to Win’, Individual Development plans (IDP), and rehab/return to play programmes.

6-Work with coaches and your team of practitioners to ensure physical outcomes are achieved alongside technical/tactical/psychosocial outcomes through collaborative training programme design.

7-Work in collaboration with key members of the MDT to develop joined up approach to injured player management and rehab/return to play systems and processes.

8-Work with the Head of Performance Services to develop and implement a programme of needs-led learning opportunities for Physical Performance staff.

9-Lead the development and implementation of a Physical Performance student placement programme to identify and develop talented young practitioners/students.

Role specific knowledge, skills and experience: 

Essential:

  • BSc in Sport Science, Strength & Conditioning or related area.
  • A recognised postgraduate qualification (ie MSc) in Sport Science, Strength & Conditioning or related area
  • UKSCA Accreditation or equivalent
  • Extensive experience working in an elite sporting environment.
  • Extensive experience of working effectively within a high-performing interdisciplinary team.
  • Significant experience in a ‘lead’ role with responsibility for delivering physical change that impacts performance
  • Significant experience in line management/mentoring of other practitioners
  • An advanced ability to develop excellent relationships with key stakeholders (Players, Coaches, wider MDT) that enable challenge, support, and ability to positively influence the wider programme.
  • An ability to reflect on current working practice & adapt as required.
  • An advanced ability to utilise performance related data to inform practice

Desirable:

  • Experience working in elite professional football.
  • Previous experience working with elite female athletes/in Women’s sport.
  • Previous coaching/mentoring training.
  • BASES accreditation
  • Experienced delivering/contributing successful physical change in complex injury rehabilitation/return to play programmes
  • High level understanding of Performance Nutrition concepts applied to achieve physical change & performance

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. 

Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

If you have any further questions about the role or your application, please contact Careers@CityFootball.com

Head of Content – Norwich City FC

An exciting opportunity has arisen for a creative, driven and motivated candidate to join the Communications Team at Norwich City Football Club in the role of Head of Content. The role will be responsible for the strategic delivery of the Club’s overall content creation and delivery across all channels. This includes overseeing and managing the Club’s editorial and video production teams whilst playing a key role in supporting other departments, and the delivery of their objectives.

This is a fantastic role for someone who is an expert in the use of social media and other alternative content distribution platforms, with the ability to analyse requirements and present practical solutions.

Key tasks/responsibilities include, but are not limited to:

  • Strategic overview of the Club’s content, including but not limited to the management of scheduling, production, editing and posting.
  • Lead, create and execute new content campaigns, as well as enhancing existing content to broaden the offering for fans on all digital platforms.
  • Work collaboratively across the Club to manage the delivery of both football and non-football related content.
  • Work closely with the Commercial/Marketing Team to develop new and innovative revenue opportunities.
  • Management of the Content Team, including professional development and enhancing skillset of the video producers and journalists, identifying areas of development in order to drive execution and foster innovation.
  • To drive new and exciting editorial and video content produced by Content Team
  • Development of a social media strategy to ensure growth on social media and content distribution platforms, aiming for maximum conversion of users through the main Club sites.
  • Work closely with the Head of Communications on delivery of all media output against objectives and support strategies to consistently improve.
  • Production of visual and editorial content as and when required.
  • To ensure a forward-thinking approach that identifies new opportunities, ideas and trends.
  • Part of the Senior Leadership Team, to strategically influence content for the wider business requirements, including but not limited to Club, Academy, First Team, CSF and external eg. Club partner events.

The ideal candidate will have an outstanding working knowledge of content management systems and current multimedia distribution techniques. They will also have demonstrable experience in high-volume content production, and expertise in video production and editorial content.

Don’t miss out on this fantastic opportunity to join the Canaries, click ‘Apply’ now to become our Head of Content!

Closing date: Monday 27 June 2022

Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.