Senior Communications Manager – The Premier League

Application Deadline: 22 July 2022

Department: Communications

Employment Type: Permanent – Full Time

Location: London, UK

Overview

Description

The Premier League’s Communications team is looking for a Senior Communications Manager to support the wide-ranging operations of the Communications Department. The right candidate will be motivated, organised and able to work in a fast-paced environment. The candidate should have a strong background in communications.The role will require the candidate to work with the relevant Premier League departments, Clubs and external stakeholders to help promote the League, responding to media and proactive communications planning.

Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.

Key Responsibilities

  • Delivering timely and accurate responses to the daily news agenda with particular responsibility for football media
  • Acting as one of the main contacts for journalists and media contacts, developing statements, briefings and responses for journalists and the wider media
  • Working with senior colleagues to devise and deliver media handling strategies, ensuring media messaging is consistently aligned with the Premier League’s policy positions
  • Working closely with the Director of News and Corporate Communications and key Premier League departments to identify media opportunities to promote the Premier League
  • Assist and support the Premier League (external and internal) and Clubs on all communications needs – from news handling to preparing statements, briefs, media releases and organising media events
  • Liaising with communications contacts at Commercial Partners to identify opportunities to promote partnerships and the Premier League generally
  • Reputation – to ensure promotion of the Premier League as a force for good. This should include regular proactive communications of the positive work undertaken by the Football Department (fixtures, registrations, player care, football regulatory)
  • Reputation – work closely with the Director of News and Corporate Communications, and Director of Public Relations to influence the news agenda to better promote positive stories and ensure messaging is consistently aligned with Premier League positioning
  • Support the Legal Department to promote the League’s work in the area of digital piracy
  • Work with the Communications team in ensuring internal communications materials are of a high standard and published regularly (Weekly Update, Weekly Information) and that live brief documents are compiled and regularly reviewed for sharing internally

Requirements For The Role

Skills Knowledge and Expertise

  • Extensive experience working in communications
  • Proven track record in delivering world-class media handling and communications campaigns
  • Excellent understanding of football and an appreciation of the Premier League’s structure, policies, issues and context in the industry
  • Excellent writing ability
  • Strong organisational skills
  • Good interpersonal skills and confidence to deal with senior internal and external figures in a professional manner
  • Availability for out of hours work as required, in accordance with our flexi-working guidelines

Nice-to-haves for the role

  • Experience of working within football is preferable

Benefits

Our competitive range of benefits includes:

  • Private medical insurance
  • Permanent health insurance
  • Life insurance
  • Subsidised gym membership
  • Health screenings
  • Mental health support
  • Cycle to work scheme
  • Season ticket loan
  • Pension scheme
  • Discounts with commercial partners
  • Access to match day tickets

Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm.

Events Sales Executive – Crystal Palace Football Club

Job Location : Selhurst Park, SE25 6PU

Contract Type : Full Time, Permanent

Salary/ ROP : £27,000-30,000 + Commission

The CPFC Commercial department are recruiting for an Events Sales Executive to drive delivery of the Events business budget via full utilisation of the Selhurst Park stadium facilities.

Selhurst Park has undergone significant internal refurbishment creating a range of high-spec events spaces, meeting rooms and function areas which allow for a diverse range of events to be hosted at this unique and iconic stadium. Further to this, the Club has secured planning permission for a brand new Main Stand, which when delivered will further significantly expand the opportunities available for the right driven and ambitious Events Sales Executive who joins the team.

You will be responsible for…

  • To take ownership of and ensure full delivery of the annual Events Sales business budget via utilisation of the Selhurst Park stadium facilities.
  • To manage and expand the revenues generated from the current Events portfolio (meeting rooms, networking events, private parties, weddings, wakes, corporate events, filming, pitch hires and beer festival).
  • To identify opportunities for revenue generation and growth through new corporate and consumer events.
  • To identify and grow relationships with national events agencies to assist in growing the events B2B budget line.
  • To work with other departments to drive the launch of a new Stadium Tour product which will deliver revenue across multiple departments.
  • To work closely with the catering team to ensure all events deliver and exceed client expectations.
  • To assist in generating leads for the wider Crystal Palace FC Commercial portfolio (premium matchday hospitality, sponsorship etc).

Main Activities…

  • Promotion of the Selhurst Park Stadium event spaces to existing and new clients
  • Respond to and follow up on all inbound Selhurst Park venue enquiries
  • Cold call to the local and regional business community to drive new revenue
  • Attendance of regular networking events
  • Booking and attending appointments / customer show rounds, with both new and existing clients
  • Client retention through establishment of strong relationships and ensuring that client expectations are delivered on every event
  • Work closely with the marketing team to ensure that the events portfolio is effectively promoted to the correct audience across CPFC digital and print channels.
  • Attendance of in-house client events (where appropriate) to grow client relationships and network
  • To assist in the delivery of the CPFC Premier League matchday operation and effectively utilise the time to network with potential new events clients
  • Maintain required sales pace throughout a busy schedule of football matchdays
  • Hold regular meetings with the catering and services team to ensure that they are equipped with all necessary information to effectively deliver every event
  • Fully oversee and manage budgets for each event, as well as on a monthly and annual basis
  • Contribute ideas for new initiatives to drive new business
  • Build a sales pipeline and manage this to the agreed standard
  • Awareness of market intelligence and competitor activity

You will have…

  • Maturity and confidence
  • A track record of events sales delivery and achievement of growth targets
  • Experience of performing within a commission based sales environment
  • A keen networker with the ability and ambition to hunt out sales prospects
  • Strong communication skills at all levels
  • Experienced customer relationship manager with strong evidence to demonstrate this
  • Excellent interpersonal skills – adept at questioning and listening

You are…

  • Results driven and motivated to achieve targets
  • Resilient and calm under pressure
  • Commercial awareness
  • Strong IT and numerical skills
  • Excellent presentation and reporting skills
  • Excellent administrative, organisational and time management skills
  • Flexible with working hours to cover business needs

What you’ll get in return….

  • Uncapped commission
  • Cycle to work and tech scheme
  • Private Health Insurance Scheme
  • Social activities (day at the races, holiday party, team nights out)
  • High level of responsibility from day one!
  • 20% Club Shop discount

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and young people and expects all staff to share this commitment. As such, the post holder will be subject to an Enhanced Disclosure & Barring Service check prior to starting the role.

People Operations Manager – Arsenal FC

Description

The People department is based at Arsenal Football Club’s headquarters at Highbury House but holds a presence across all club sites i.e. the stadium, retail operation, community hub, the Club’s training ground in London Colney, and the Academy in Hale End.

The department is the central driving force behind the Club’s culture change, engagement and ED&I initiatives, and is heavily focused on developing and fostering our target culture and behaviours to improve organisational engagement and performance, as well as the delivery of customer-focused generalist human resources.

JOB PURPOSE

To manage the Club’s central People Services team, ensuring the efficient delivery of all day-to-day HR lifecycle processes, with a compliant, equitable and service minded approach that is reflective of Arsenal’s culture.

To act as the People team’s centralised systems resource, identifying efficiencies across all HR-related systems with the ultimate aim of improving our HR operations and achieving a smooth user journey.

KEY RESPONSIBILITIES

  • Manage the Club’s central People Services team (People Advisor and Administrators), supporting their growth and development, and ensuring the team always delivers according to quality standards.
  • Oversee the efficient delivery of all HR services and lifecycle activities, to include the full employee lifecycle from recruitment through to onboarding and offboarding, maternity/paternity, redundancy, basic benefits administration and payroll instructions, ensuring equity and Arsenal’s culture are at the heart of all activities.
  • Ensure the continuous improvement of all day-to-day HR processes and People Services team activities, employing a value-add approach which is service minded and reflective of Arsenal’s culture.
  • Hold accountability for the legal compliance of all day-to-day HR processes, including basic employee relations administration such as absence management and disciplinary matters.
  • Act as guardian of HR-related suite of employee contracts and policies, ensuring they are regularly reviewed for legal compliance, updates, and cultural fit.
  • Act as first point of escalation for the People Services team as required on policy interpretation questions and day-to-day employee guidance, escalating complex matters to People Business Partners.
  • Support the People Business Partners on escalated employee relations issues that require supporting administration, such as re-structures and redundancies, supporting and/or managing selected cases through to resolution.
  • Ensure GDPR and IR35 compliance within HR processes and activities; manage IR35 status determination process for the Club’s consultants alongside relevant People Business Partner.
  • Ensure all systems used by the People team are communicating effectively and are being used to full capacity to increase efficiency and improve user journey (systems currently include selected in-house apps, Procius and First Advantage [DBS], Cascade [HRIS], Reward Gateway [Benefits and engagement], and Team Tailor [ATS]).
  • Identify and project-manage basic system improvements, communicating with IT department and system providers as required.
  • Through effective use of systems and data, improve the department’s reporting capability and produce regular reports on key HR metrics such as sickness absence, turnover, etc., highlighting headline insights.
  • Assist the People team as required during key projects/times of peak activity.

MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION

Education/Qualifications/Training:

  • CIPD qualified or working towards this.

Specific Experience:

  • Significant experience managing full HR lifecycle activities within a complex and multi-faceted business environment.
  • A track record of identifying efficiencies and implementing improvements.
  • An excellent understanding of key employment legislation and its application within all HR processes.
  • Experience of line management and achieving own goals through a small team of reports.
  • Experience and proficiency using HRIS and other related systems (Cascade highly desirable).
  • Intermediate/advanced IT skills (Excel and Powerpoint) and confidence utilising and maximising online tools.

Skills/Personal Attributes:

Skills

  • Strong organisation, prioritisation and time management skills. Able to work under pressure and to tight deadlines, particularly during peak periods.
  • Proactive approach to identifying solutions and solving problems.
  • A strong aptitude for customer service, logical user journeys, and ‘common sense’.
  • Technologically savvy and enjoys using technology to identify improved ways of working.
  • Excellent written skills and overall levels of accuracy when handling data.
  • Able to manipulate HR data accurately and precisely, and analyse it in a meaningful way.

Personal attributes

  • Acts with discretion, diplomacy and confidentiality at all times.
  • Personable, with a good sense of humour.
  • Enjoys working in a team, has empathy and is supportive of others.
  • Actively seeks the opportunity to help other team members to manage high volume/workflow peaks.
  • Uses own initiative and enjoys a high degree of accountability

Arsenal FC believes that diversity of background, skills and experience drives our success on and off the pitch. We encourage applications from women, disabled and black, Asian and mixed-heritage candidates. We are committed to the principle of equal opportunity for applicants and employees and aim to appoint on merit from a diverse talent pool.

Closing Date: 17/07/2022

Development Project Coordinator – FIFA

ROLE TITLE : Development Project Coordinator

DEPARTMENT : FIFA Forward Development Program

LOCATION : Paris, Île-de-France, France On-site

FIFA is now looking for a Development Project Coordinator to support them on their mission.

These are your key tasks:
• Assisting with the administration and operation of the FIFA Forward Development Programme across the Member Associations Services sub-division
• Reviewing applications submitted by Member Associations for specific projects related to Football Infrastructure & Environment
• Ensuring adherence of applications to the FIFA Forward Development Programme regulations
• Collecting, assessing and documenting all relevant information required for the draft process of the funding agreement for the specific project applied for by Member Associations
• Monitoring the implementation and progress of specific projects
• Preparing regular status reports for both internal and external stakeholders
• Coordinating the centralised supporting services provided by FIFA
• Supporting in the review of regulatory framework of the FIFA Forward Development Programme
• Coordinating logistics of workshops, meetings and seminars
• Assisting the Director Member Associations Services in ad-hoc tasks pertaining to the functioning of the Member Association Services sub-division

The specific competencies we require for this position are:
• Bachelor’s or Master’s degree in Business Administration or equivalent
• At least 3 years’ experience in a similar role
• Experience with sports infrastructure is an advantage
• Full professional proficiency in English and French
• Proficiency in any other FIFA language (Spanish / German / Arabic / Portuguese / Russian) is an asset
• Proficient in of Microsoft Office products (Word / PowerPoint / Excel)
• Well-balanced mentality between team player and self-reliant
• Great ability to prioritize tasks and operate goal-oriented
• High attention to detail and punctuality
• Good ability to manage high pressure and stress
• Good design thinking and being open minded

Fédération Internationale de Football Association, 4 Rue Royale, 75008 Paris, France

Podcast Producer – Manchester United

ROLE TITLE : Podcast Producer

DEPARTMENT : Marketing

LOCATION: Manchester

The Purpose

Manchester United are currently looking for a creative, passionate, and knowledgeable podcast producer to join our original productions team.

The club is looking to grow our award-winning Official Manchester United podcast brand and this role will see the successful candidate responsible for the production and delivery of the documentary/storytelling strand

The Role

  • Developing narrative-based ideas for individual podcasts
  • Researching stories and writing pitches for commission
  • Liaise with our in-house talent team to secure contributors
  • Producing all commissioned stories, including capturing content with contributors
  • Managing all technical aspects of podcast production
  • Working with motion GRFX artists to produce a visually engaging version of all podcasts
  • Deliver both an audio and visual version of each podcast
  • Generate and supply support short form content (clips/key stories etc) to our wider content teams (and marketing/comms teams) from each podcast for external promotion
  • As part of the wider Originals productions team, the successful candidate may also be required to work on other projects including documentaries, archive programs and short form series.

The Person:

  • Knowledge of Manchester United history to allow for the development of narrative based podcast ideas about the club, it’s team and players
  • Ability and demonstrable experience of creating engaging stories for our fans
  • Demonstrate high level podcast production experience from previous roles
  • Ability to develop engaging stories for the Manchester United podcast to tell
  • Excellent technical proficiency in all areas of podcast production (including audio editing software)
  • Excellent interpersonal skills to be able to get the best out of contributors
  • Ability to communicate effectively, especially being able to write/deliver strong podcast pitches
  • Ability to work on a range of projects at once while effectively prioritising. There will be a high volume of podcast produced during the calendar year, so the successful candidate will have to be able to work across several such projects at the same time

If you would you like to join the team and be part of our mission, to win the United way, please submit your application by 15th July 2022.

Manchester United endeavour to respond to all job application, however, please consider that we receive a high volume of applications and this may not always possible.

Due to this post being in regulated activity, the potential employee may be required to undertake a Disclosure and Barring Service check at the appropriate level.

Manchester United FC & Group is an Equal Opportunities Employer and recognises the importance of safeguarding children and adults at risk in our workplace.

Manchester United FC & Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality.

If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.

Marketing Manager (Brand) – Brentford

We are looking to recruit a Marketing Manager – Brand, sitting in the Marketing Services department. The successful candidate will ensure our fan experience is consistently positive across both online and offline touchpoints.

After a successful first season in the Premier League, Brentford continues to attract a new fanbase both looking to attend matches and engaging with us online. This growth is set to continue apace as we launch a new website in July 2022. This is an integral role within Club Marketing, with the aim of understanding, servicing, and growing the fanbase. You should seek innovative solutions to enable the growth required to meet our goals.

Reporting to the Head of Club Marketing, this role will be responsible for nurturing the relationship with both existing fans and with new fans from their first visit to the Brentford website through to their first visit to the Brentford Community Stadium. Whilst this role requires a flexible approach and will contain variety, it’s heartland lies in building the Brentford FC brand and establishing the brand values internally and externally.

The successful candidate will be forward thinking, commercially savvy and always innovating. You will be working in the ‘Premier League’ of consumer brands where you will have been trained to an exceptionally high level, but you now want to make a move into the world of sport, in particular, football.

Full details on the role and how to apply can be seen here at Brentford FC Marketing Manager – Brand JD 2022.

E-Commerce Trading Executive – Tottenham Hotspur

Founded in 1882, Tottenham Hotspur Football Club is an English Premier League Club, based in North London, with a global following of millions. 

Led by the late great Bill Nicholson, the Club became the first in England to win the League and FA Cup Double in 1961, and the first in the UK to win a European Trophy two years later. Spurs has since been home to some of the game’s great entertainers, including Jimmy Greaves, Glenn Hoddle, Paul Gascoigne, David Ginola, Gareth Bale, Heung-Min Son and Harry Kane. 

In April 2019, the Club opened an iconic new stadium that sits at the heart of a £1billion sport-led regeneration of North Tottenham. The stadium is the largest football club stadium in London and is a multi-use venue with the ability to host a variety of events 365 days a year, including NFL, boxing, rugby, concerts and other major events, plus visitor attractions including Stadium Tours and the Dare Skywalk. 

The stadium development scheme has to date created more than 4,000 new jobs for local people, with circa £300m pumped into the local economy each year.

Tottenham Hotspur has:

· A clear strategy to develop talent from within its Academy, showcased by a strong track record of Academy players graduating to the first-team squad.

· A £100m state-of-the-art Training Centre that supports the Club’s ambition to attract, develop and retain the best talent.

· Commercial partnerships with globally-recognised brands including AIA Group Limited (AIA), one of the world’s leading providers of life insurance services, and Nike, the world’s leading sports footwear and apparel company

· A commitment to minimizing its environmental impact across Club operations, being named as the greenest in the Premier League for the past three years. Tottenham Hotspur is a signatory of the UN Sports for Climate Action Framework, committing to halve carbon emissions by 2030 and become net zero carbon by 2040 

· An award-winning Foundation that is renowned for creating opportunities to help enhance the lives of people in its local community through education, employment, health and social inclusion programmes

The E-commerce Merchandiser & Growth Executive plays a crucial role in growing the Stadium Tours, Dare Skywalk and Edge Visitor Attractions business at Tottenham Hotspur Stadium. As a key member of the Digital Platforms pod within the Digital & Growth Marketing team, you will own the online customer experience for Visitor Attractions and be responsible for driving growth and performance through the merchandising, optimisation and personalisation of all Visitor Attractions products on our e-commerce website and transactional platforms.

You live and breathe customer experience, and will be the voice of the customer when it comes to website experience. You will focus on product merchandising, customer segmentation, and site optimisation through A/B & multivariate testing and making refinements to the customer journey. You love breaking down complex problems to identify simple solutions that deliver world-class customer experiences. You understand the importance of building seamless customer experiences in an omni-channel world, have an insatiable appetite for understanding your customers and are relentless in delivering online experiences that raise the bar.

You will have a best-in-breed technology stack at your disposal to deliver on our commercial, optimisation, and conversion rate objectives. You should have a growth-focused mentality and the desire to drive learnings for the business through conversation rate optimisation (CRO) via A/B and MVT experimentation. You must have a working knowledge of content management systems (CMS) and experimentation tools, such as Optimizely or Dynamic Yield. You are a creative thinker with an analytical mind, and will put that mindset to use in a fast-paced, hyper-evolving environment where marketing, data and product combine to propel the growth of our Visitor Attractions online experience. You will report to the Digital Platforms Marketing Manager and work cross-functionally with the Visitor Attractions Commercial Lead and Marketing Manager to drive our ambitious digital growth strategy.

Tottenham Hotspur Football Club welcomes applications from anyone regardless of age, disability, gender, race, ethnic origin, religion /belief, or sexual orientation.

Key Responsibilities

  • Drive the overall website merchandising strategy for Stadium Tours, The Dare Skywalk and The Edge, determining site needs for marketing campaigns, new product introductions, and evergreen functionality based on short and long-term business goals.
  • Oversee the publishing of products and content across our site, including authoring pages in our CMS, managing product info, implementing site changes ahead of events and campaigns.
  • Define and build a continuous CRO plan to drive incremental improvements to site engagement and conversion
  • Assist in managing the optimisation roadmap for the customer journey, identifying areas of concern and monitor e-commerce trends.
  • Creation of new and relevant customer journeys which promote current and future Visitor Attractions products and categories
  • Measure and optimize site conversion through adjustments to navigation, product, content, and other site functionality.
  • Proactive analysis of data to define improvement recommendations with actionable insights and next steps for senior management
  • Launch A/B and multivariate tests with strong hypotheses to significantly increase website conversion rate
  • Monitor website analytics against agreed KPI’s to ensure business targets are exceeded and where appropriate identify areas of concerns and implement corrective action
  • Work closely with the marketing team and wider business to ensure they are up to date with roll outs of features and functionality across Visitor Attractions
  • Utilise Google Analytics GA4 and Mixpanel to analyse a wide range of areas from traffic conversion, site conversion, check and platform behaviours to provide insight for optimising funnel performance
  • Identify trends and user behaviour to quantify customer habits and recommend optimisations to maximise traffic, reduce abandonment rate, and increase conversions
  • Monitor sales daily/weekly/monthly ensuring the business is on track to hit performance targets
  • Provide a regular suite of reports to the key business stakeholders on new initiatives, data insights and results.
  • Deliver consistent growth and performance improvement

Personal Attributes

  • Thinks ahead, generates innovative ideas
  • Values & respects others, builds relationships, collaborates
  • Gets things done, delivers to highest of standards, takes responsibility

Skills & Experience

ABOUT YOU

You are an ambitious self-starter who has a deep passion for building world-class, innovative and memorable customer experiences. You will have proven analytical capabilities, strong persuasive writing skills, deep website experience, a tenacity to develop ideas independently, be comfortable with ambiguity, and thrive in a fast-paced, complex and ever-evolving environment.

  • A proactive digital native, with 3+ years’ experience in merchandising and/or digital optimisation
  • Experience in a D2C e-commerce start-up, scale-up or other high growth business.
  • Experience in Attractions, Events or Ticketing verticals desirable but not required.
  • A self-starter able to hit the ground running with passion and ability.
  • Agile and able to adapt quickly in a high-profile business.
  • Able to prioritize projects with strong attention to detail.
  • You know your way around the back end of a website CMS
  • Experience with Google Analytics and/or product analytics such as Mixpanel, Amplitude, Heap
  • Experience with website experimentation and personalisation tools such as Dynamic Yield or Optimizely highly desired
  • Experience with customer data platforms and BI tools
  • Excellent business judgement and strategic thinking
  • Strong understanding of how to optimize and personalise content to increase conversion
  • Highly analytical and adept at using data and insights to spot trends and make decisions.
  • Able to build effective relationships across all levels of an organisation.
  • A confident communicator and a dab hand at challenging colleagues in a positive and encouraging way when required.
  • You enjoy working autonomously but are able to earn trust with a collaborative work style.
  • Strong Excel, numerical and analytical skills, able to extract and analyse data from platforms (e.g., Google Analytics, Mixpanel, mParticle, personalisation and web testing tools)
  • Well-organised, logical and efficient; process-driven with good project management skills.
  • Desirable: CIM Marketing Certificate (or similar)
  • Bachelor’s Degree, minimum 2:1

Broadcast Manager – The FA

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We have an exciting opportunity for a Broadcast Manager, who specifically will be a key contact for all broadcasting matters across England Men’s teams, Emirates FA Cup & Youth Cup and the FA Community Shield.

You will work with the Senior Broadcast Manager on all the delivery of media rights and associated commercial matters where required. Manage all broadcast operations and the on-site servicing needs of both The FA and its various broadcasting partners across a portfolio of FA-led competitions.

Key Accountabilities:

  • Be the key contact for all broadcast matters surrounding the England Men’s team, Emirates FA Cup and The FA Community Shield and work with our broadcast partners on the optimum delivery of their contracts.
  • Manage the Emirates FA Cup scheduling process liaising with broadcast partners, clubs and internal teams. Fixtures agreed and announced for the benefit of The FA’s domestic, international and radio partner.
  • Manage the broadcast operations of The Emirates FA Cup Draws.
  • Manage and book the match managers for the Emirates FA Cup.
  • Compile linear and digital audience figures and distribute to the wider business as appropriate. Ensure audience trends are analysed, monitored and communicated effectively.
  • Manage and negotiate all broadcasters on your competition event days and the days leading up to the events including; accreditations, access, studio requirements, camera plans, compound and gantry layouts, match day reporters and interview requests, mixed zone, flash and super flash.
  • Ensure the broadcast operation works seamlessly within the management of the wider FA event, liaising between broadcasters, stadium management and FA events team.
  • Arrange site visits and all logistics for each event including passes, parking, liaising with security, rig days and de-rigging. This covers domestic club games, home as well as overseas internationals.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Essential:

  • Experience of television operations ideally in sports industry.
  • Thorough understanding of the broadcast industry covering: media rights, scheduling, production and operational delivery.
  • Flexible approach to working hours – some weekend work will be required.

Desirable:

  • Strong communication skills.
  • Ability to build relationships and manage conflict effectively.
  • Experience working in Commercial environment.
  • Knowledge of men’s football.

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Digital Services Manager – Everton

Who are we: Everton, a pioneering and globally recognised football club, with a rich, successful history and an exciting future.

Founded in 1878, Everton is one of the 12 Founder Members of the Football League. The Club has been crowned league champions on nine occasions, lifted the FA Cup five times and tasted European success by winning the European Cup Winners Cup in 1985.

Everton’s proud traditions are maintained by clear values and ambitious plans for the future.

The development of a new state-of-the-art 52,888 capacity stadium on the banks of the River Mersey at Bramley-Moore Dock is well underway, providing a significant platform for further growth.

About the opportunity: We are looking for a ambitious and innovative Digital Services Manager to join our forward-thinking Engagement and Communications department here at Everton Football Club.

As our Digital Services Manager you will ensure we are utilising our digital platforms and solutions in the most effective way possible to help hit objectives on content delivery, fan engagement, fanbase growth and revenue generation.

We engage with a number of stakeholders to help deliver innovative and intuitive service to supporters and beyond and the Digital Services Manager plays a pivotal part in working closely with these parties to ensure the Club gets the very best value from its investments.

Other core responsibilities you will cover as part of this role include:

  • Liaison and account management with key digital agencies and suppliers
  • Providing digital services on matchdays and at club events
  • Coming up with innovative ideas and solutions to benefit all areas of the Club
  • Research and benchmarking across the digital and sporting landscape
  • Help plan and execute digital strategy focussed around our new stadium

Who we are looking for; Essentially, we are looking for a passionate individual who has previous experience of managing digital platforms, working with agencies and service providers and who has an understanding of broadcast and production processes.

If you have got a solution for any problem and or a new idea for every new campaign, we want to hear from you. This role requires a sound knowledge and understanding of key app and website technology, social media platforms and the wider digital landscape. You must also be able to use this knowledge to look at analytics and other relevant data to help inform decisions on the potential direction for Everton’s digital offerings – and be able to utilise this information to highlight the value of a given solution to the club.

At Everton Football Club we are ambitious, determined and authentic. If f you feel you have the experience and the expertise we are looking for, we would love to hear from you!

This position is on a permanent basis, based at the iconic Royal Liver Building but with the opportunity to also work from home on a hybrid basis – and will be contracted to 35 hours per week.

The closing date of this advert is Tuesday 19th July 2022.

The Everton Family is committed to equal opportunities and is proud to be a Disability Confident Leader. We provide a fully inclusive and accessible recruitment process, we accept all job applications in a variety of formats and should you need any documents in a different format or require any further support or assistance please contact our Recruitment Team via email – careers@evertonfc.com

The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

Senior Digital Content Manager – FA

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

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The Role

We are excited to be searching for a Senior Digital Content Manager to lead the FA’s owned and operated digital team across England and competition brands. The successful candidate will oversee the direction of day-to-day output, in order to grow our channels and reputation both within and outside of the FA, in line with the Commercial and Marketing strategy.

Key Accountabilities:

  • Leading the team of direct reports, including performance and career development with regular 1:1s, quarterly performance check-ins and development of performance development plans.
  • Part of Content department’s leadership team, shaping and supporting overall strategy, culture and departmental processes.
  • Devise brand-specific content strategies that support best-in-class output across domestic and international
  • Overseeing day-to-day content, setting and improving standards, driving creativity and ensuring strong planning across the team, including visibility for key stakeholders.
  • Play a key role in developing internal relationships, enabling other sections of the organisation to realise B2C and B2B content propositions.
  • Play a key role to champion the use of data to inform the day-to-day content strategy and overall direction.
  • Managing key external relationships, including core agencies, technical suppliers, social media platforms, etc.
  • Drive innovation and content execution at significant competition events and international tournaments.
  • Contribute to the success of campaign executions across commercial and broadcast partners.
  • Support the FA’s equality, diversity and inclusion initiatives across our England and competition brands.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Knowledge:

  • Evidence of consistent high-quality output and driving standards across B2C and B2B/B2B2C,
  • Ability to translate brand plans into actionable content plans,
  • Strategic thinking,
  • Content planning,
  • Creation of tone of voice/style documents,
  • Strong stakeholder communication and collaboration (internal and external)
  • Execution of marketing campaigns, brand activations and data acquisition,
  • An interest in both men’s and women’s sport.
  • Willingness to innovate and embrace new technology.

Experience:

  • Minimum five-years’ experience working in a similar role,
  • Line management of a small or mid-sized team (objectives setting/career development support,)
  • Managed a range of agencies and vendors,
  • Calm under pressure,
  • Commercially minded,
  • Developed owned and operated content strategies for largescale channels (domestic and international.)

Technical Skills:

  • Expertise producing highly engaging social media, website, and video content across all channels,
  • Strong project management and organisation skills,
  • Excellent editorial skills across owned and operated,
  • Strong planning and organisational skills,
  • Extensive experience using data analytics tools and systems,
  • Highly creative,
  • Passionate about content and standards,
  • A broad understanding and appreciation of various content forms (lifestyle, technology, entertainment, etc.)

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.