Digital Content Manager – Football Association

We are excited to be searching for a Digital Content Manager, who will take full ownership of the digital content strategy for Wembley Stadium, delivering an on-brand and innovative creative direction, to inspire and grow our audience and social media presence – establishing ‘It Matters More at Wembley’.

What will you be doing?

  • Devise brand-specific content strategies that support best-in-class digital output.
  • Development and execution of the Wembley Stadium social media strategy.
  • Day-to-day Wembley Stadium and Club Wembley social media channel management.
  • Delivering website traffic growth from keyword-specific content SEO.
  • Managing key external relationships, including agencies, suppliers, and social media platforms.
  • Contribute to the success of campaign executions across event-owner stakeholders and partners.
  • Reporting of content and social media performance to stakeholders.
  • Research social media trends, including engagement and traffic data, to make recommendations to grow social media presence and campaign effectiveness.
  • Champion the use of data to inform the day-to-day content strategy and overall direction.
  • Executes additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
  • As part of The FA’s commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

  • Experience developing and delivering digital content strategies.
  • Tech-savvy with experience in using technology to drive effective and efficient results.
  • Thorough knowledge of current digital and social media platforms.
  • Reporting experience using tools such as Google Analytics.
  • Skilled in Microsoft Office software including Excel, Word, PowerPoint and Outlook.
  • Confident communicator with excellent written English.
  • Good attention to detail

Beneficial to have:

  • Worked with or as part of a marketing team.
  • Qualification in digital marketing.
  • Experience managing social media channels for an established brand.
  • SEO experience.
  • Experience managing a CMS – preferably Sitecore.
  • Strong communication skills – especially via digital channels.
  • An interest in sports, entertainment, and hospitality.
  • Experience in a data-driven driven background.
  • HTML knowledge is desired but not essential.
  • Adobe Creative Suite experience, including Photoshop.
  • Experience with post-campaign analysis.

What’s in it for you?

We are committed to ensuring everyone can flourish in their roles, in order to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George’s Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

  • Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
  • Free, nutritious lunches, at Wembley Stadium and St. George’s Park.
  • Free private medical cover.
  • A contributory pension scheme.
  • An additional Thank You days leave, volunteering days as well as 25 days annual leave.
  • A hybrid working model offering flexibility on where you work.

Strategic Lead – British Equestrian

An exciting new opportunity has arisen to join the BEF as it implements its framework aligned to Sport Englands vision to transform lives and communities through sport and physical activity.

We are looking for an experienced and enthusiastic Senior Insight and Research Manager to join our Participation & Development team.

This will be a pivotal role in the organisation working with the Relationship team and our Member Bodies and wider partners in the sector to put insight and research at the forefront of everything we do to grow equestrian sport. Reporting to the Head of Participation & Development, the successful candidate will be instrumental in developing robust information capture systems, to support greater sector understanding across the board. The successful candidate will work collaboratively with peer organisations and BEF Member Bodies to enable more informed decision making; allowing us to constantly evolve our approach so collectively we can adapt to the needs of our communities.

Demonstrating excellent market research and data analysis capabilities, you will be a skilled senior Insight Manager with the ability to compellingly make the case for the role of equestrian in meeting some of the societys biggest challenges, such as tackling inactivity and loneliness, as well as mental health and wellbeing. An excellent problem solver and solution orientated individual, you will be creative in your approach and will provide fit-for purpose insight solutions to senior stakeholders within our industry. You will be confident in, and have demonstrable experience of, managing complex research projects with multiple internal and external stakeholders.

Purpose of the role

You Will

Deliver high quality insights through management of the BEFs research and data collection programme to benefit decision-making, to support strong data capture and analysis across the sector and developing participation in equestrianism

Be the BEFs champion for data- and research-driven insight and market understanding, sharing that knowledge with the BEFs stakeholders to further enhance the collective knowledge of the sector

Create effective measurement systems to accurately evaluate programmes and develop a culture of learning across BEF and our Member Bodies

Use effective evidence to inform decision-making across the BEF, reporting back to funders and helping to create business cases for future investment

Instil a culture of learning and best practice for data collection and insight development across the BEF and Member Bodies

Main Activities And Responsibilities

Creating a measurement, evaluation and learning culture that helps build narratives of the impact of BEFs activities on driving participation growth.

Collecting Data And Providing Commentary To Tell The Story Of Our Impact And Influence, As Aligned To BEFs Participation KPIs, Including

oMeasuring the performance of BEF and key delivery partners, adapting and enhancing our data collection processes, where appropriate

oDelivering an insight programme that informs decision-making at all levels of the BEF.

Managing and maintaining effective control of the insight budget, delivering a high quality and cost-effective service

Collaborating with BEF Member Organisations, and Relationship Team, to develop the BEFs understanding of the equestrian market in terms of current and future supply and demand.

Devise models for accurately determining the different categories of people that benefit from equestrian activity, in particular:

oUtilise robust data to determine the behaviours and changes in behaviour – of each market segment.

oMeasure the change in the market in response to BEFs activities.

Working with the Relationship team, ensure ongoing collaboration across Member Bodies to share best practice and relevant insights across the federation.

Work with partners and external agencies where necessary to deliver the insight and measurement activities, including liaison with Member Bodies.

Work with colleagues across the Federation to ensure that effective and timely insight is delivered, a healthy culture of learning is created, and decision-making is effectively supported.

Ensure that feedback is sought from internal and external partners to continuously improve service delivery, with a focus on quality.

Essential

What you need to succeed

Significant experience in market research, either qualitative or quantitative, (preferably experience of both)

Ability to analyse complex datasets and qualitative feedback, identifying trends and making clear recommendations

Proven track record of data visualisation and knowledge of software like PowerIB or Tableau

Extensive knowledge of Excel

Client-side experience of providing fit-for-purpose insight solutions to senior stakeholders within a business

Strong attention to detail

Competent problem solver with strong analytical skills

Excellent organisational skills; the ability to manage multiple projects, prioritise and meet deadlines.

Strong computer skills, including MS Office and research/survey software

Being flexible, proactively takes ownership and responsibility for workload, delivery and outputs

Comfortable in a small office team environment, willing to deliver activities as well as lead.

Minimal supervision required to ensure that work meets a high standard

Collaborative team player with an open and consultative style and optimistic can do approach.

Strong emotional intelligence and interpersonal skills with the ability to build trust and confidence across diverse audiences and form strategic relationships with key stakeholders.

Desirable

Knowledge of SPSS or creating data analysis queries through other software, programming languages

Knowledge of the equestrian industry

Understanding of sport and physical activity landscape, including the role of National Governing Bodies and funders

Knowledge of Equestrian landscape

British Equestrian is committed to becoming a more diverse and inclusive organisation to bring new and different perspectives to our work. So that we can more closely reflect UK society, we particularly encourage applications from individuals within groups which are currently underrepresented within our organisation and include candidates from ethnically diverse communities, candidates with a disability, candidates from the LBTQ community or from under served communities.

Senior Partnerships Experience Manager – Manchester United

The Purpose

The Senior Partnerships Experience Manager is an events specialist responsible for managing the delivery of a range of multi partner activations experiences (events, branding, ticketing and hospitality management, online/ offline events).As a vital of part of the Partnership’s Experience Team, you will be responsible for delivering world-class partner events and experiences on both match days and non-match days in Manchester, UK and International

The Role

  • Apply your expertise in event management to the delivery of Club led, multi-partner experiences. 
  • Drive innovation and creativity in the planning and delivery of these Partner engagement opportunities and events to ensure the provision of world class experiences – in Manchester, the UK and internationally.
  • Day to day management of all match day responsibilities including overseeing; Partner ticketing and hospitality management, match day run of show, LED digi-board activation and other match day activations. 
  • Development, management, and delivery of a calendar of international Club led fan and multi-partner experiences.
  • Manage vendor partner selection and maintain relationships to ensure high standards are consistently met for all experiences.
  • Works closely with the Partnerships Management and Partnerships Activations Teams along with other internal and external stakeholders on large scale, multi-faceted activations. 
  • Produce detailed proposals and PMO plans for all events
  • Partner facing for relevant events (UK & International)
  • Budget management and reporting for all events 
  • Monitor partner feedback for all events 
  • Undertake comprehensive post event debrief and evaluation and continuous improvement approach to all events 
  • Point of contact for Stadium (GPS), United Events, Ticketing and Venue teams for matchday Partner activations as well as all multi-partner experiences

The Person

  • The successful candidate will be a bright, gregarious, supremely organised and creative individual, who understands all the critical elements of world class events experiences & delivery. 
  • As a line manager, you will be patient, supportive and lead by example with a collaborative spirit and the ability to engage and influence with internal and external stakeholders alike.
  • Proven management experience in events and match day operations (or similar in an entertainment or events arena)
  • Proven track record of delivering world-class activations on time and on-plan.
  • First-hand experience in delivering not only physical events but new innovations in online and digital event delivery.
  • Multi-functional expertise and project management experience
  • Experience of managing multiple projects simultaneously
  • Use of data, measurement, evaluation and feedback to drive continuous improvement
  • Excellent collaboration, communication skills and stakeholder management
  • Attention to detail within fast-moving environments.
  • Highly organised, great written & verbal communications

Application Information If you would like to join the team and be part of our mission, to win the United way, please submit your application by Thursday 20th April 2023

Head of Competitions – LTA

The LTA’s vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable for all.

The LTA Competitions team sits within the Participation Directorate and works with teams from across the organisation and external partners to deliver a calendar of international, national, regional, county and recreational competitions, in order to grow the number of adults and juniors competing across GB. The team support and service competition at every level of the competitive structure, including the attraction, retention and development of a competition workforce (Officials and Organisers) and develop the competition structure to help grow and sustain participation. The team has responsibility for co-ordinating a calendar of disability competitions and managing the GB Representative Teams for Visual Impaired (VI), Learning Disability (LD) and Deaf tennis.

The primary aim of the role will be to develop a strategy to grow competition at all levels with a focus on the recreational end of the game, providing leadership for this key area of tennis within and outside the organisation, and excellent management of the competition team, ensuring a collaborative approach with the wider competition landscape.

Key Accountabilities 

Strategy & Management

  • To work with the Participation Director, Executive and Leadership Team colleagues to plan and develop a national recreational competition strategy for regional coordination and local delivery.
  • To manage the Competitions Team and provide direction and support to the regionally based Competition Development Partners in the development, planning, and delivery of competition at a local level across GB.
  • To work with the Heads of Regions and Competition Development Partners to set regional competition targets that are aligned to the national strategy and support competition growth.
  • To manage the competition budget, including regular reporting with the Finance Team.
  • To develop a yearly operational team plan, team objectives and line manage the team and direct reports, including carrying out regular reviews of progress against the competition strategy and plans.

Competition 

  • To develop and deliver competition products, based on insight, that will support more people playing tennis across the key delivery channels of clubs, parks, education and community.
  • To develop and scale our plans for Junior Recreational Competition, including the delivery of the LTA Youth Competition.
  • To develop plans to scale the number of adults taking part in park competition via Local Tennis Leagues in conjunction with the Regional Team and Parks Team.
  • To oversee the successful planning and delivery of Team Competition including LTA National League, LTA Youth Schools and County Cup competition, working with and through key stakeholders including the organiser network, to ultimately achieve growth in the number of players taking part.
  • To lead and manage competition support including the ITF World Tennis Number, LTA rankings and the Competition Management System including online entry, TTP, LP.
  • To work closely with the Technology and Digital Transformation Teams to ensure the competition services for players, parents and the workforce are robust, reliable and developed to support improvement in the delivery of competition at all levels.
  • To work with the Performance Team to develop the Performance Competition Calendar.
  • To lead and manage the competitive framework from local to national level competition including sanctioning / grading, disability competition and the 10U competition framework.
  • To lead and manage the Officiating team to develop and deliver plans to grow the competition workforce, including referees, umpires and competition organisers.
  • To oversee the servicing of the Competition Discipline System and the production of the Competition Regulations, working with the Legal team.
  • To lead and manage the disability competition programme for VI, Deaf, LD and Wheelchair players at a local, regional and national level and the GB disability performance activities for VI, Deaf and LD.
  • To work with Seniors Tennis GB to develop and grow the provision of competition for ‘seniors’ ensuring alignment with the LTA and competitions team.

General

  • To work cross functionally, particularly with the Participation Team, to ensure plans are joined up and delivered in a connected way at a national, regional, county and local level.
  • To work with the Marketing & Communication teams to develop and implement communication and marketing plans to raise awareness of competitions in order to attract more participants.
  • To work with the Commercial team in delivering the commercial strategy for competition, including the delivery of any contractual rights.
  • To create, build and sustain effective working relationships and networks with key partners particularly others in similar roles in other sports, National Tennis Association and professional bodies, learning best practice to improve the delivery of competition.
  • To work with the Property and Operations Teams on plans to ensure the provision of strategically important tennis competition venues.
  • To be part of the LTA Leadership Team and to contribute and support the wider strategic plans for British Tennis.

Sports Editor – Fanatics

Fanatics is the ultimate one-stop sports fan destination that ignites and harnesses the passion of fans and maximizes the presence and reach for preeminent sports partners globally. Leveraging long-standing, often exclusive relationships with more than 900 sports properties, a database of more than 90 million consumers worldwide and a trusted brand name, Fanatics is furthering its innovation across the sports landscape by building the leading global digital sports platform, complete with offerings including e-commerce and licensed merchandise, physical and digital trading cards and collectibles, and online sports betting and iGaming.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Fanatics Collectibles, a transformative company that is building a new model for the hobby and giving collectors an end-to-end physical and digital collectibles experience; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform.

As a market leader with more than 10,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

The Editor is responsible for end-to-end editorial process on assigned projects. This role partners closely with Brand, Design, and Operations teams to create compelling and innovative trading card and sticker products for Topps International. This position reports to the Senior Manager of Pre-Production.

Editorial Responsibilities

  • Select, assign, and crop high-quality, design-appropriate photographic images for retouching and production 
  • Develop text and statistics-orientedcontent for collectible trading cards and sticker albums 
  • Build and manage subject list in partnership with brand team 
  • Review proofs for accuracy and integrity 

Operational Responsibilities

  • Manage internal and external content providers 
  • Work with external photo retouching and prepress vendors throughout production, correction, and imposition cycles 
  • Create and maintain pre-press budgets 
  • Master internal Content Management Platforms 
  • Partner with project management team to create and execute on prepress schedules 

Product Development Responsibilities

  • Collaborate with Brand and Design teams to help develop themes and looks for assigned projects 
  • Participate in and contribute to Product Review and brainstorming sessions for upcoming production cycles 

Skills And Experience

  • Bachelor’s degree or equivalent experience in a related field preferred 
  • Excellent in-depth knowledge of professional sports, historic and current; particularly Bundesliga, UEFA Champions League, Europa League, EUROS and Nations League 
  • Recognition of player likenesses, past and present 
  • Understanding of licensor style guides, uniforms, colors, logos, and markings 
  • Basic knowledge of graphic design, photographic principles, and print production 
  • Ability to work under pressure, meeting tight deadlines on multiple projects 
  • Organized and attentive to detail 

Relationship Manager – Formula 1

Race Promotion is a key pillar of the Company’s business, including the live platform from which fans can experience the thrill and entertainment of Formula 1. The Company has longstanding relationships with a diverse range of Race Promoters and host cities across the globe and is looking to build on these key external partnerships to drive revenues and build fan engagement.

The Relationship Manager will have the responsibility for the planning, activation and delivery of a Promoter’s rights and will be the conduit between the Promoter and Formula 1’s internal teams. Your role will include delivering high quality relationship management and nurturing knowledge of your clients to make sure that Formula 1 continues to deliver world class events.

The role will involve working alongside other F1 departments to drive innovative thinking around exploiting commercial opportunities for race events.

Responsibilities

  • Managing assigned account relationships by being key point of contact for Promoters and internal F1 departments, maximising opportunity and ensuring the successful delivery of each event.
  • Proactive communication with Promoters and F1 internal teams through regular calls, status updates and face to face meetings.
  • Operating across departments, including Commercial Development, Event Delivery and Events Teams to implement new initiatives and support the delivery of local sponsorship activations.
  • Working with each Promoter to problem solve and find creative solutions to any challenges.
  • Identify underutilized assets at each Circuit to drive revenue and enhance the fan experience, working closely with the commercial department to create and fund each idea and proposal.
  • Leads on ensuring all the business reports/evaluates the race/promoter performance as part of ongoing year on year race development.
  • Develop a thorough understanding of local market and trends and be able to process full evaluation of Promoter territories.
  • Creating detailed and comprehensive Post Event Reports that capture feedback from across the business and identify areas for improvement and agreed next steps.
  • Working closely with race Commercial Managers to understand all revenue opportunities that present themselves in and around races.

About You

  • Understanding of the importance of relationships and event benefits to a host city.
  • proven experience in international, largescale live events and within the sports industry
  • Ability to adapt quickly to change and operate effectively in diverse cultural environments, creative problem solver.
  • Commercially savvy operator who can see the big picture and the connection to day-to-day tasks and projects.
  • Ability to multi-task and deliver results under pressure and to changing deadlines.
  • Strong understanding of event rights monetisation and how rights and assets can be leveraged for mutual benefit within a partnership.
  • Focused and driven individual, who proactively takes on initiatives and drives projects from start to finish.
  • Willing to frequently travel internationally.
  • Excellent communication & interpersonal skills.
  • A thorough, detail driven, structured, collaborative and thoughtful team player.

IT Analyst – The Jockey Club

We have a fantastic opportunity for an IT Analyst to join our outstanding Information Services team to provide first and second line support and contribute to the overall management of the IS function. 

Key Responsibilities:

• Providing first and second line support to Jockey Club employee’s ensuring that any issues are logged, prioritised and resolved within the agreed Service Level Agreements.

• Configure and Setup telephony and computer equipment, operating systems and applications for Jockey Club employee’s.

• Troubleshooting system and network problems, diagnosing, and solving hardware and software faults.

• Monitor and maintain systems, to ensure safe and secure operation.

• Promote proactive support actions to prevent issues and errors from reoccurring.

• Help drive a culture of IT self-service across the business.

• Oversee the administration and management of user accounts end user devices, including laptops, desktops, printers, mobile phones and tablets.

• Checking Daily Backups.

• Ensure that the asset database for all Jockey Club assets (desktop / laptops / mobile devices) is accurately maintained. 

• Assist in keeping documentation current and up to date.

• Assist with administration of the server and network infrastructure on all sites.

• Conduct scheduled site visits to racecourses and other sites in line with the published site visit promise and provide specific event support when required.

• Provide operational training and support to customers where appropriate, ensuring that best practice is adopted

Working with 3rd party Suppliers and Support Team to resolve issues.

• To be responsible for the protection and retention of company data held by the IS Department and to ensure that in the event of the failure of any procedure relating to data retention, remedial action is taken immediately, including mandatory escalation to the I.S Director.

• To operate in a way that ensures you are a recognised role model for the Jockey Club Core Values and Behaviours

• To comply at all times with Health & Safety regulations and safe working practices in accordance with current legislation and as detailed in the Company’s Health & Safety Policy and Procedures.

• To take personal responsibility for the sustainability of the company by minimising waste of company resources including gas and electricity, as well as protecting the environment as described in the company’s Environment Management System

The successful candidate will be required to work evenings and weekends to support racing when necessary. 

The closing date for applications is 11th April. We reserve the right to bring this date forward should we receive a large volume of applications.

At The Jockey Club people are at the heart of what we do and drive our success. We are inclusive and actively seek to attract people with unique backgrounds and perspectives. Diverse, collaborative teams are pivotal to our success and support the potential and growth of all our people.

Global Director of Brand, Marketing and Digital Media – Newcastle United

Newcastle United are partnering with tml Partners to hire a Global Director of Brand, Marketing and Digital Media.

Joining the Club’s senior leadership team, this is an unmissable opportunity to lead and develop a powerful brand & commercial strategy that sets the Club apart from the competition and drives a global legacy.

The Director of Brand, Marketing & Digital Media will work closely with the Chief Commercial Officer, to optimise and accelerate the Club’s global brand, digital and content development strategies. You will support the C-Suite in delivering the Club’s vision – seeing the bigger picture, making effective decisions, being a change agent and driving continuous improvement whilst role modelling their leadership and valued behaviours.

The role will provide commercial strategic leadership and win the hearts and minds of an ambitious, hardworking and passionate team, building capacity and capability to deliver bold and truly world- class brand, marketing, digital, content and creative strategies. Whilst a professional team is already in place, several key evolution steps will be needed in order to adapt the structure to the level of the main commercial opportunities. The chosen candidate will be able to grow a cohesive team, connecting long serving and valued team members with important new hires, sustaining a values-led culture, built on the club’s values of hard work, passion, self-discipline and collaboration.

The role will have the opportunity to define how the Club is presented in its target markets, drive presence, differentiation, and demand across global markets, and orchestrate the go-to-market initiatives that will ensure success. You will be responsible for leading the digital media strategy and will oversee the development and implementation of all websites, app, social media, and third-party platforms.

We are searching for an experienced sports marketing & brand leader, with a track record of innovative, commercially successful campaigns and the skillset to devise and execute strategies on a global level. If you want to make your mark on the industry, seize this invaluable chance to join this team and lead cutting-edge marketing initiatives. Become part of a team devoted to inspiring and connecting people with a shared passion for the beautiful game.

Hospitality Manager – Formula E

n its first eight seasons, Formula E has crowned seven different champions and celebrated 23 winners in 100 races. With more automotive manufacturers on the grid than any other motorsport, the ABB FIA Formula E World Championship is one of the world’s most compelling racing series and enters its ninth season as the fastest growing sport on the planet.

But we’re more than a race; Formula E was founded to counteract climate change by accelerating the adoption of electric vehicles and as an unparalleled proving ground for race-to-road electric vehicle technologies. In Season 9, our ambition has grown as has our vision to accelerate sustainable human progress through an all-out race for better futures. The only sport certified net zero carbon since inception, Formula E is a beacon for fans who want to enjoy edge-of-seat racing today at the same time as having a positive effect on the world tomorrow.

Formula E is a unique fusion of world class sport, sustainability, and cutting-edge technology on a global stage. Season 9 signals the start of the Gen3 era in the sport with the debut of the third-generation race car – the fastest, lightest, most powerful, and efficient electric race car ever built. Formula E will also go further than ever before in Season 9 with 17 races in 10 iconic world cities.

Working with us

At Formula E, we have created an environment that supports our colleagues to perform at their best. We are innovative, curious and we love the world we live in which is why we value sustainability. We believe that work should be fun and, whilst we are passionate about delivery, we are one team and supporting each other is key to our success.

Your Role

Sitting within the Hospitality Department, the role of Hospitality Manager will be responsible for supporting on design, strategy, and creation of world class premium experiences around the globe for the framework of Formula E Hospitality Products. These span from low-tier, shared spaces to bespoke private suites to VVIP curated experiences, gala dinners and launch events and are offered across the full spectrum of the Formula E race calendar.

Duties and Responsibilities

  • Support Hospitality product development in all markets and help in identifying and delivering both existing and new commercial opportunities.
  • Support on project management and operational delivery of the Race Suites & other Hospitality products
  • Manage client enquires and requirements, to then ensure expectations are delivered.
  • Attend internal cross-departmental meetings, channels, and support on creating internal and external briefs and specifications for Hospitality Products
  • Manage production of all web and digital sales and marketing collateral for Race Suites and other Hospitality & Premium Products for the ecosystem
  • Manage the Hospitality Information Hub ensuring all information is accurate and up to date.
  • Support in analysing market trends, ecosystem and consumer needs, and the competitive landscape
  • Support Finance and the Hospitality team in raising purchase orders.
  • Support on planning and executing any side events including but not limited to launches, cocktail receptions, Galas and afterparties.
  • Promote a ‘guest first’ attitude and awareness of sustainable hospitality.
  • Maintain accurate and timely reporting across budgets, brief statuses, contract status, debriefing.
  • Liaise with the Hospitality & Premium Experiences Manager across updates on delivery pipeline.
  • Focus to develop and improve processes for driving efficiencies, workload management, general project management.
  • Support the Hospitality & Premium Experiences Director and the Hospitality & Premium Experiences Manager with minute taking and distribution of minutes across relevant departments.
  • Support wider Hospitality Team on event deliverables when needed.

Requirements:

Knowledge required.

  • Knowledge of the hospitality and events industry
  • Good understanding in creating B2B sales and marketing materials.
  • Good understanding of event etiquette
  • An understanding of budgets, with experience of event delivery within budgets being advantageous

Experience required.

  • An event professional with experience working across live events and/or premium experiences.
  • Proven experience working with multiple stake holders.
  • Creating and improving workflows
  • Experience managing multiple projects is advantageous.
  • International event experience is ideal.

Skills and aptitudes required.

  • Excellent interpersonal skills and great team player
  • Ability to run multiple projects at any one time.
  • Focus and ability to prioritise workload.
  • Proficient MS Office incl. PowerPoint, Excel, Word, Outlook
  • Able to build and maintain strong relationships.
  • Problem-solving and can- do attitude.
  • Experience with Smartsheet is not a requirement but advantageous.

Interests

  • Interest in working at the forefront of motorsport and innovation in events and hospitality.
  • Interest and motivated to promote sustainability.

Personal qualities required.

The Small print:

Before applying, please make sure you read the Formula E Privacy Notice available on our website: https://www.fiaformulae.com/en/jobs

We receive a high number of applications per role and therefore ONLY successful applicants will be contacted.

eCommerce & Retail Marketing Manager – FIFA

eCommerce and Retail Marketing Manager

As the organiser of some of the biggest and most iconic sport events in the world we lead the way in the sport and event industry.

We are now looking for a eCommerce and Retail Marketing Manager that is part of FIFA and supports us on our mission.

These are your key tasks:

  • Key Account & Partnership management of the FIFA eCommerce partner(s) and FIFA branded store partner(s) operated under license
  • Together with the Head of Licensing & Retail, define the overall business strategy for omni-channel retail and provide ongoing strategic input and recommendations to drive sales and the consumer journey
  • Manage all contractual elements of these license partnerships
  • Work closely with the data and insights teams to deliver and manage all key data and analytics reporting in order to inform the future business decisions
  • With the licensing team plan and drive the FIFA licensees’ eCommerce & Store(s) product offer strategies (incl. product, price positioning, positioning and marketing) and work with the license partners on effective merchandise and go-2-market plans
  • Work with FIFA’s and partner(s)’ content and digital marketing teams to coordinate product collection releases, promotions, storytelling, marketing campaigns and consumer engagement initiatives, including creation of digital assets specific to the eCommerce store
  • Drive, review and manage approval of all brand and marketing campaigns ensuring maximum ROO
  • Together with other licensing team members and the relevant partner key account manager, develop and manage FIFA licensees’ retail strategies across all relevant and applicable territories
  • Identify and understand, share market trends and customer needs and translate them into strategic actions aimed at driving brand heat and revenue growth
  • Full accountability for budgets, royalty reporting, and quarterly forecasting in conjunction HOL, and FIFA commercial and finance teams
  • Key account management of assigned key product license partners
  • Be the go-to-person in the licensing team in relation to all matters ecommerce and retail

The specific competencies we require for this position are:

  • Relevant business degree
  • At least 7 years’ relevant experience in eCommerce, account management, buying, retail marketing, merchandising
  • Proven ability to implement, analyse and improve processes, measure results, and achieve financial goals
  • Knowledge of eCommerce tools and platforms, Ecommerce and retail, licensing business, buying and merchandise planning
  • Well versed in DTC marketing
  • Experience in the Sports industry is an advantage
  • Fluent in English; proficiency in any other FIFA language (F / ES / GER) is an asset
  • Knowledge of project management and relevant tools & processes
  • Strategic mindset with a hands-on tactical approach
  • Excellent written and oral communication skills
  • Highly organised and excellent time management skills
  • Energetic, positive and with a can-do attitude
  • Team player
  • Willingness to travel on a frequent basis

Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich