Ticketing and Hospitality Coordinator – ECB
England and Wales Cricket Board
Working from within the ECB Finance Department, you will be responsible for the administration, organisation and logistics of the internal tickets and hospitality requirements for the ECB.
This role will maintain excellent working relationships with the major match venues, and work across a number of internal ECB departments to coordinate the various stakeholder requirements and ensure the tickets and hospitality programme is delivered in a timely, efficient and cost-effective manner.
WHO WE ARE
The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.
We believe cricket is a force for good that can have an enduring impact on everyone’s lives, and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.
The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.
OUR VALUES
- Stronger As One Team – We are stronger together. We allow for individual strengths and beliefs but head in the same direction. We respect, support and really listen to each other along the way.
- Push New Boundaries – We are bold, brave and curious. We challenge and don’t settle. We forge the future whilst remembering our roots.
- Be The Best In The Game – On & Off The Pitch – We train hard. We strive to be our best to help the team be the best. We celebrate our victories and learn from our let downs.
- Passion For Play – We are here to inspire & be inspired. We are serious about what we do, but don’t take ourselves seriously. We enjoy the journey and have fun.
YOU’LL LOVE THIS JOB IF
- You enjoy work which requires a keen attention to detail.
- You are a clear and articulate communicator with the sense of humour required to deal with high pressured situations.
- You thrive in a busy, challenging and exciting environment where no two days are alike.
- You enjoy interacting with people in and around the business and developing strong working relationships.
YOU’LL BE DOING
- Coordination of the company ticket and hospitality requirements for all Men’s and Women’s Major Matches. Ensuring key sponsor, partner and internal requirements are met, staging agreement deadlines are adhered to and ECB requirements are correctly recorded and allocated whilst reducing costs incurred where possible.
- Preparing summary spreadsheets for each venue with the cost for all tickets and hospitality orders.
- Maintaining and managing key internal and external stakeholder relationships (e.g. major match venues). Liaising with individuals at all levels in relevant organisations, dealing with itinerary, match information, dietary requirements, tickets and placing orders for partners.
- Lead contact for both ticket managers and hospitality managers at venues on Major Match days.
- Working with internal departments to ensure cost control and liaising with partners.
- Timely reconciliations of ticket and hospitality accounts to ensure costs are correctly accounted for and department budgets can be accurately tracked.
- Support on Major Match accounts, both in event of a refund and at the end of the season to allow insurance to be placed.
- Raising Purchase Orders / processing invoices promptly to ensure ECB has up to date cost information.
- Credit control process for additional purchases – summarising and confirming costs for departments and partners, ensuring invoices for partners are raised and chasing for payments.
- Provision of accurate pre-season information and completion of post-season review and reporting to identify and mitigate challenges.
- Contributing to additional projects and duties as required.
YOU’LL HAVE
- Excellent attention to detail and accuracy.
- Ability to organise, effectively prioritise and work to deadlines.
- Experience in both stakeholder management and project management
- Strong knowledge of Microsoft Office packages, in particular, Excel.
- Very good written and verbal communication skills.
- Self-motivated and able to work well both independently and as part of a team.
- Weekend/evening work may be required during the busy cricket season.
YOU’LL RECEIVE
- Competitive salary
- 25 days’ holiday
- Private medical insurance
- Non-contributory 8% pension
- Life assurance
- Free on-site gym
- Subsidised canteen
- 30% Castore discount
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