Senior Commercial Operations Manager – Ryder Cup
European Tour
The European Tour group is one of the world’s pre-eminent golf organisations. We are responsible for running the world-famous DP World Tour, Legends Tour, Challenge Tour and the newly created G4D Tour (golf for the disabled). We also organise, alongside the PGA of America, golf’s greatest team contest – the Ryder Cup.
Founded in 1972, players from 37 different countries have won tournaments on the DP World Tour, and our live broadcast reaches more than 490 million homes in more than 150 countries every week. We are a members-based organisation steeped in history and tradition who work to give our members – professional golfers – the opportunity to play golf all over the world.
Our HQ is based at the iconic Wentworth Club in Surrey, UK, in a newly refurbished office with state-of-the-art facilities and technology.
The European Tour group is committed to ‘Driving Golf Further’ through our guiding principles of being innovative, inclusive and global. If you are looking for a challenge in a fast moving and innovative company, then we want to hear from you.
We are looking for candidates who have an open mind and want to make a difference and challenge the status quo. We embrace new ideas, and our business thrives on diverse thinking and pushing the limits. Knowledge of golf is certainly not a pre-requisite for working at the Tour – we employ a diverse range of people from all walks of life with different interests and passions.
We offer a huge range of benefits and employee well-being is at the forefront of what we do. We are very proud of our flexible working policy which gives employees the flexibility and time to do their jobs but to also look after themselves.
If we sound like a company you would like to work for then please read on and feel free to get in touch with one of our Recruitment team to discuss opportunities.
What we Offer:
- Competitive Salary.
- Additional Travel Allowance between £1,200 – £5,400 per annum (on top of base salary)
- Company Pension (10% of base salary).
- 25 days annual leave plus bank holidays.
- Hybrid working options.
- Optional Private Health Insurance.
- Travel Insurance.
- Life Assurance.
- Income Protection Scheme.
- Employee assistance support programme (legal, financial, health).
- Cycle to work scheme.
- Free on-site parking.
- Friendly and supportive company culture.
Employees can also benefit from a variety of perks that come from working for an international sports organisation including event tickets and partner/supplier discounts, along with social events organised by our internal social committee.
Main Purpose of the Role:
Work within the Ryder Cup Operations team to plan and deliver the operational benefits of all Ryder Cup commercial family, ensure the execution of these benefits meet all stakeholders expectations and Ryder Cup guidelines.
Key Responsibilities & Accountabilities:
- Work with the Partnership Management team to coordinate and deliver all commercial family operational rights and benefits, including Fan Village activations, on course satellite facilities and site branding exposure.
- Lead operational delivery discussions on commercial rights internally, working with Partnership Management, Commercial Partnerships, and Finance departments.
- Take ownership of and manage a operational rights and benefits matrix for the commercial family onsite activations. Ensuring consistent tracking of Ryder Cup and partner financial responsibilities and costs, ensuring all costs are captured, allocated correctly, signed off by partners and followed up with Partnership Management and Finance for recharging.
- Work collaboratively across the Ryder Cup Team including Partnerships, Sales, Branding, Operations, and Broadcast.
- Coordinate contractors, both directly and with other members of the operations team to ensure the onsite delivery is on time, meets all necessary regulations and is in line with commercial family expectations, as well as being in keeping with Ryder Cup brand guidelines.
- Ensure correct project management processes are followed.
- Work with the Partnership Management department during RCE week to ensure all commercial family requests and issues are managed.
- Produce post event reviews on each facility and area delivered, and make recommendations for future Ryder Cup commercial operational delivery.
Knowledge & Skills & Experience:
- Great interpersonal skills and ability to build strong relationships with people at all levels – internally and externally.
- Excellent organisational, time management and project management skills.
- Ability to think commercially and operationally.
- Excellent problem solving skills – being able to listen, understand and find solutions/ compromises where possible.
- Confidence to manage potentially challenging situations.
- Experience in event delivery as well as commercial partner management.
- Excellent verbal and written communications skills.
- Team player – flexible, collaborative and personable.
- Ability to multi-task in a fast moving environment.
- Commercial mindset with good negotiation skills and attention to detail.
- Proficient in all Microsoft Office packages (Word, Excel, Teams).
- Due to the international nature of our tournaments, any additional language skills would be beneficial – Especially Italian language skills.
- Experience of working at events or working in a sporting environment.
This role will require travel to Rome, Italy consisting of up to 3 weeks away at any one time, with weekend and evening working sometimes required.
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options. We are/strive to be a family friendly and inclusive employer.
The European Tour group especially welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. We are working hard to increase diversity within our organisation, as we know that improved diversity will lead to greater things and help drive golf further.
The European Tour promote diversity, equality, and inclusion. We ensure that we make employment decisions by matching our business needs with skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
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