Content Operations Coordinator – FA
Football Association

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men’s, women’s, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women’s Super League, FA Women’s Championship, and Vitality Women’s FA Cup, and the world-class facilities of Wembley Stadium and St. George’s Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

We have a fantastic opportunity for an organised and enthusiastic Content Operations Coordinator, who will manage and support processes (primarily budgeting and utilizing technical workflows) across content production and outsourcing.

There will be an aim of maximizing the teams capability, output and reporting to ensure delivery of a high standard across our England and FA Competitions channels, as well as supporting content production and wider workflows.

Key Accountabilities:

• BUDGET MANAGEMENT: Management of multiple budget lines and processes (including digital dashboards,) leading regular stakeholder meetings, monitoring detailed month by month phased spend and developing further automation for prompt onboarding, payments and reporting across payments and revenue.
• WORKFLOW AUTOMATION: Development of technical workflows and digital dashboards that utilise automation to communicate to stakeholders and maximise data tracking and reporting.
• MANAGING DOCUMENTATON: Manage workflows where key documents are centralised, accessible and updated regularly (via Microsoft Sharepoint) and relevant paperwork for rights and contracts are filed and managed alongside health and safety, permissions, and assistant supervisory guidelines for maximum clarity and accountability.
• CONTRACTS AND LEGAL: Being key point of contact for legal agreements and supporting procurement processes, re-negotiations and onboarding of new vendors.
• VIDEO PRODUCTION: Support the streamlining of booking production resource, ensuring all processes, rates and contingencies are clear and consistent, working alongside supporting agencies and communicating clearly with all external providers around production via call-sheets and supported workflows.
• STAKEHOLDER MANAGEMENT: Work across our key brands as a central point of contact across high profile calendar events and tournaments for best way of managing budgets and resource against and ensuring clear and prompt payments and bookings.
• ACCREDITATION AND EVENT MANAGEMENT: Support processes for team accreditation requirements and be a central point for key organisations (UEFA/FIFA) and FA depts (broadcast, media ops and events) across matchdays and tournaments.
• OTHER: Execute additional tasks as required in order to meet FA Group changing priorities. And comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
  

What we are looking for?

Essential:

Knowledge;

• Building of workflows using automation.
• Working with freelancers and external production companies.
• Complex financial workflows and documentation.
• Production equipment hire, purchase and management.
  

Experience;

• Handling complex production budgets.
• Working with important and high-profile stakeholders.
• Calm under pressure.
• Managing centralised documents for budget planning.
• Project Management.
• Working with project management tools (Asana, Trello, Slack…etc.)
  

Technical Skills;

• Expert experience of MS Excel, and other Microsoft Office products.
• Elevated level of numeracy and problem solving.
• Attention to detail and proactivity.
• Agency and freelancer management.
• Effective communication and relationship-management skills.
  

Desirable:

Knowledge;

• Broadcast rights and embargoes.
• Experience working in sports and/or with sports teams.
• Strong contacts across production, mainly producers and camera operators.
  

Experience;

• Working on large sporting events.
• Assisting management of a small production team.
• Working with multiple agencies and talent agents.
  

Technical Skills;

• Ability to create presentations and present to a wide range of key stakeholders.
• Advanced experience of building budget dashboards, using Power BI or similar.
  

What we can offer you?

• An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
• Attractive benefits and a competitive salary.
  

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George’s Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

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