|Partnership Planning and Performance Manager - Manchester United|
Tuesday, 07 March 2017 12:04
Location: Manchester, UK
Closing Date: March 23, 2017
To project manage the entire planning process for all Global partnerships and provide reporting and progress reports which review and adhere to a planning cycle. To report campaign results in an engaging way that enables relationship management to sell success to partners and feedback campaign results into the planning cycle. Schedule the work-flow of the planning department and work with the broader sponsorship team to control and manage campaign review and analysis.
The key responsibilities of the post are:-
Identify and meet the needs of colleagues and our customers, focusing on initiating and welcoming contact and communication whilst striving to deliver first class customer service.
Recognise potential complaint situations and make effective steps to avoid and / or resolve these situations.
To undertake any necessary internal or external training sessions in accordance with the Company’s Performance and Development Review Policy and to take personal responsibility to seek opportunities to develop yourself and to realise your own potential.
Identify, implement and evaluate the training and developmental needs of staff that may from time to time be within your area of responsibility, give appropriate feedback and actively show interest and involvement in training activities for all employees whilst looking for opportunities to further develop individuals.
Ensure effective communication within your work team and actively offer support and guidance as necessary.